Service Desk Leadership Role
1 week ago
We are looking for a seasoned professional to take on the challenging role of Service Desk Leadership. This position requires a strong background in operational management, with over 10 years of experience in the MSP industry.
The ideal candidate will have excellent communication skills, be able to build strong relationships, and possess strong leadership and coaching skills. They will be responsible for managing performance, identifying areas for improvement, and implementing changes to drive business growth.
Key responsibilities include:
- Leading the service delivery team
- Developing and implementing process improvements
- Mentoring and coaching team members
- Managing client relationships and expectations
The successful candidate will have a proven track record of success in a similar role, with a strong understanding of the MSP industry and its challenges. They will be able to think strategically, prioritize tasks effectively, and manage multiple projects simultaneously.
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Front Desk Leadership Role
4 days ago
Dublin, Dublin City, Ireland Staycity Group Full timeJob Description">This is a Front Desk leadership role that requires a highly motivated and organized individual who can orchestrate seamless operations across our stunning aparthotel. As a Night Manager, you will be responsible for ensuring the smooth running of the front desk on a daily basis, liaising between guests and all departments, and providing...
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Service Desk Manager
2 days ago
Dublin, Dublin City, Ireland SOLAS IT RECRUITMENT Full timeWe are seeking a highly experienced Service Desk Manager to lead our 24/7 Service Desk, providing technical expertise and leadership to a team of technical support agents.**Key Responsibilities:**Lead and support a team of Tier 1 agents, offering training and performance feedback.Ensure efficient service desk operation and meet service level agreements...
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Azure Service Desk Lead
2 weeks ago
Dublin, Dublin City, Ireland Codec Azure Full timeWe are seeking a highly skilled and experienced Azure Service Desk Lead to join our team at Codec Azure.">About the RoleThis is an exciting opportunity for a motivated and results-driven individual to take on a leadership role within our Service Desk team. As a key member of our technical operations team, you will be responsible for leading a team of support...
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IT Service Desk Manager
3 weeks ago
Dublin, Dublin City, Ireland Mater Private Hospital Group Full timeMater Private Network have an exciting job opportunity for a IT Service Desk Team Lead to join our Mater Private Network Team. We are seeking an experienced IT Service Desk Team Lead to lead our healthcare IT support team, ensuring high-quality service delivery and efficient resolution of IT issues for healthcare professionals, staff, and patients. This role...
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It Service Desk Manager
2 weeks ago
Dublin, Dublin City, Ireland Mater Private Hospital Group Full timeMater Private Network have an exciting job opportunity for a IT Service Desk Team Lead to join our Mater Private Network Team.We are seeking an experienced IT Service Desk Team Lead to lead our healthcare IT support team, ensuring high-quality service delivery and efficient resolution of IT issues for healthcare professionals, staff, and patients.This role...
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IT Service Desk Manager
1 day ago
Dublin, Dublin City, Ireland TN Ireland Full timeAs an IT Service Desk Manager at TN Ireland, you will lead our team in providing exceptional customer service and technical support. Your key responsibilities include managing incidents, developing knowledge base content, and staying updated on our technical landscape.Key Skills:Incident management and resolutionKnowledge base development and...
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Service Desk Team Lead
2 weeks ago
Dublin, Dublin City, Ireland Codec Azure Full timeService Desk Team LeadDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionWe are looking for a Service Desk Team Lead to support members of the Service Desk team to maintain delivery of a high-quality service and ensure that all service delivery processes for the Service Desk function meet customer needs. In this role, the Service...
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Service Desk Team Lead
2 weeks ago
Dublin, Dublin City, Ireland Codec Azure Full timeService Desk Team LeadDepartment: Service DeskEmployment Type: Full TimeLocation: DublinDescriptionWe are looking for a Service Desk Team Lead to support members of the Service Desk team to maintain delivery of a high-quality service and ensure that all service delivery processes for the Service Desk function meet customer needs. In this role, the Service...
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Service Desk Manager Azure Codec
2 weeks ago
Dublin, Dublin City, Ireland Codec Azure Full timeJob DescriptionWe are looking for a highly skilled and experienced Service Desk Manager to join our team at Codec Azure. As a key member of our technical operations team, you will be responsible for leading a team of support engineers to deliver exceptional service to our customers.In this role, you will oversee the day-to-day operations of the Service Desk,...
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Service Desk Operations Manager
1 day ago
Dublin, Dublin City, Ireland ESW Full timeAbout ESWOur mission is to deliver seamless ecommerce experiences for consumers worldwide. As a key player in the integration solutions market, we facilitate global checkout experiences that include local duties, taxes, fulfillment, delivery management, and international returns and payment processing capabilities.We are guided by our values: Own It,...
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Service Desk Operations Manager
2 weeks ago
Dublin, Dublin City, Ireland Mater Private Hospital Group Full timeJob SummaryMater Private Network is seeking an experienced IT Service Desk Team Lead to lead our healthcare IT support team. As a key member of our team, you will be responsible for managing the service desk operations, implementing ITIL best practices, and maintaining compliance with healthcare regulations.ResponsibilitiesService desk management &...
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Service Desk Operations Lead
2 weeks ago
Dublin, Dublin City, Ireland Codec Azure Full timeAbout the RoleThe Service Desk Operations Lead will play a critical role in maintaining the efficiency and effectiveness of our Service Desk operations at Codec Azure. The successful candidate will oversee the day-to-day operations, ensuring seamless service delivery to our customers.Main ResponsibilitiesOversee the planning and execution of Service Desk...
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Service Desk Agent
3 weeks ago
Dublin, Dublin City, Ireland TechForce Talent Full timeL1 Service Desk Agent – Permanent Role Location: Sandyford, Dublin | Full-Time, PermanentWe're hiring an L1 Service Desk Agent on behalf of a leading IT Managed Services and Cybersecurity provider. This is a great opportunity to join a fast-paced support environment and grow your IT career.Your RoleBe the first point of contact for IT support via phone,...
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Service Desk Analyst
2 weeks ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Eligibility: Stamp4/Stamp 1G Dependent Visa/EU Citizen/British Citizen only, as we are not dealing with sponsorship roles.One of my Life Insurance clients is urgently looking for a Service Desk Analyst for an onsite support role in Abbey St.Service Desk: 2 positions vacantContract role until the end of the year...
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Service Desk Analyst
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Eligibility: Stamp4/Stamp 1G Dependent Visa/EU Citizen/British Citizen only, as we are not dealing with sponsorship roles.One of my Life Insurance clients is urgently looking for a Service Desk Analyst for an onsite support role in Abbey St.Service Desk: 2 positions vacantContract role until the end of the year...
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Lead Technical Help/Service Desk
3 days ago
Dublin, Dublin City, Ireland SOLAS IT RECRUITMENT Full timeLead – Technical Help/Service DeskMy client is a leader in innovation, moving towards a modern Microsoft-based environment for their Digital Workplace and content management. They're seeking a Lead for their Technical Help Desk/Service Desk to manage a team providing 24/7 support to their 800-person law firm.Position OverviewThe successful candidate will...
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Service Desk Team Leader
2 weeks ago
Dublin, Dublin City, Ireland ESW Full timeThe OpportunityWe are seeking a highly capable and organized Service Desk Team Lead to coordinate the daily operations of our service desk team. This pivotal role involves leading all aspects of service desk delivery, including incident and request management within ServiceNow, ensuring compliance with SLAs, and supporting seamless onboarding and offboarding...
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IT Service Desk Director
3 days ago
Dublin, Dublin City, Ireland Childrens Health Ireland Full time**Job Description**Childrens Health Ireland is seeking an experienced IT Service Desk Director to lead the delivery of IT services, ensuring they meet the needs and expectations of our business.This role will be responsible for developing service delivery standards and processes, monitoring and reporting on the performance of IT services, and working closely...
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Help Desk Supervisor
2 days ago
Dublin, Dublin City, Ireland SOLAS IT RECRUITMENT Full timeSOLAS IT RECRUITMENT is seeking a highly skilled Help Desk Supervisor to manage our 24/7 Service Desk, providing technical expertise and leadership to a team of technical support agents.**Job Description:**The successful candidate will lead a team of technical support agents, ensuring smooth operations and prompt issue resolution. You will provide technical...
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Information Technology Service Desk
3 weeks ago
Dublin, Dublin City, Ireland VerTALENTS Full timeDirect message the job poster from VerTALENTSDirector of Staffing | Threat Intelligence, Incident Response, Risk AssessmentLocation: Dublin, Dublin, Ireland (onsite)Role OverviewThe Service Desk Contractor is responsible for providing exceptional IT support to all global employees while identifying areas of opportunity to automate or improve. This role is...