
Training Specialist
2 days ago
Join a dynamic team as a Training Specialist, where you will play a pivotal role in educating clients on brand knowledge and cutting-edge science.
This comprehensive training program involves implementing a 3-tier approach:
- Top Customers: Deliver in-clinic training for our top accounts, focusing on building revenue and supporting existing training programs.
- Academy Focus: Execute dedicated academy sessions for new accounts, providing tailored follow-up training to reinforce staff knowledge and motivation.
You will report to the Head of Education & Strategic Partnership Manager and be responsible for:
- Training Delivery: Develop and deliver regular academy training sessions, regional trainings, and individual in-clinic sessions, aligning with SkinCeuticals' brand representation and guidelines.
- Competitor Monitoring: Stay up-to-date on competitor activities and provide qualitative feedback from the field.
- Client Relationships: Foster strong, trustworthy relationships with key account contacts, including clinic managers, training managers, and head healthcare professionals/medical directors.
To excel in this role, you must possess:
- Strong Autonomy: Work independently with minimal supervision, while maintaining close collaboration with the Sales Team.
- Excellent Communication: Effectively communicate complex information to various stakeholders, both verbally and written.
- Brand Embodiment: Demonstrate a deep understanding and embodiment of the SkinCeuticals brand identity, with knowledge of the professional medical aesthetic universe.
- Continuous Learning: Commit to regularly updating knowledge on new medical aesthetics treatment procedures within the industry.
We provide an array of benefits to support your personal and professional growth:
- Financial Perks: Enjoy money-saving offers, free mortgage advice, share options, and an enhanced pension plan.
- Product Love: Receive up to 60% off iconic brands like YSL, CeraVe, Armani, Kiehl's, and Garnier.
- Health & Wellbeing: Benefit from private medical and dental insurance, discounted gym memberships, and onsite mental health support.
- Family Support: Enjoy enhanced family leave for all and up to 4 weeks of paid fertility leave.
L'Oréal is a global leader in the beauty industry, committed to creating a more inclusive and sustainable world. Our mission is to help everyone achieve healthy and beautiful skin, while driving innovation and excellence in every aspect of our business.
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