
Business Support Specialist
2 weeks ago
We are seeking a proactive and organised Business Support Specialist to join our team on a 12-month contract. This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys working collaboratively to drive business success.
In this role, you will play a key part in supporting sales growth, winning new business, and ensuring a seamless client experience from opportunity through to contract. You'll work closely with project teams, legal, and internal stakeholders to coordinate bids, manage client communications, and streamline operational processes.
Key Responsibilities:
- Manage and track all incoming business opportunities in Salesforce, ensuring accurate data entry and timely communication with project teams.
- Coordinate the preparation and submission of fee proposals and tender responses, including eTenders and government contracts.
- Support contract preparation and execution in collaboration with the Legal team, including oversight of Short Form Agreements (SFAs).
- Liaise with clients and internal teams to resolve fee-related queries, follow up on quotations, and gather feedback on lost opportunities.
- Ensure smooth handovers to project teams, manage client purchase orders, and communicate wins and updates to stakeholders.
What We Offer:
- Lifestyle Benefits: flexible working options, sabbatical leave, annual leave allowance.
- Wellbeing Benefits: Health Insurance, Annual Health Assessment, Health and Fitness Club membership allowance.
- Travel Benefits: Season Ticket Loan and Cycle to Work Scheme.
- Life Assurance and Group Income Protection benefits.
- Employee Assistance Programme (EAP): providing free and confidential support for issues including work, family, relationships, money and health.
- Attainment of Chartership: contribution towards your first chartership achieved whilst an employee.
Our organisation values diversity and promotes equal opportunities. We welcome applicants from diverse backgrounds.
Role Requirements:
- Bachelor's degree or equivalent in a relevant field.
- Experience working with internal customers or collaborating with teams.
- Ability to engage with diverse groups and build strong relationships.
- Previous experience working on proposals.
- Familiarity with e-Tenders platform, Salesforce, and bid management processes.
Personal Attributes:
- Proactive, polite, and highly collaborative.
- Strong problem-solving skills.
- Customer-focused mindset with the ability to identify and implement solutions.
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