Customer Experience Specialist

10 hours ago

Dublin, Dublin City, Ireland beBeeCustomerService Full time €30,000 - €40,000

Job Opportunity

We are seeking a professional to fill the role of Customer Service Advisor. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and working in a dynamic team environment.

Key Responsibilities:

  • Interact with public sector union members via outbound calls to schedule appointments with our Consultants
  • Meet monthly targets focused on call volume and appointment scheduling, accompanied by an attractive bonus structure
  • Provide top-notch customer service in a professional and timely manner
  • Cross-sell relevant products and services
  • Perform tasks in compliance with set procedures and scripts
  • Complete various administrative duties, such as data entry, logging, and scanning
  • Participate in weekly team meetings
  • Identify and suggest process improvements

Requirements:

  • Previous experience in customer-facing roles or similar settings desired
  • Excellent verbal communication skills
  • Proven track record in meeting and exceeding targets
  • Strong IT skills with a good grasp of Microsoft Office
  • Ability to adapt and learn new tasks
  • Motivation to work towards defined targets

Benefits:

  • Flexible working options
  • Investments in your professional development
  • Annual leave, flexi leave, pension contributions, health insurance or wellness subsidies, fully paid family leave, performance-based bonuses, income protection, life cover, discounts on financial products, and more

What We Offer:

A supportive team environment, opportunities for growth and development, and a range of benefits that enhance your overall well-being.

  • Customer Experience Specialist

    21 hours ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €24,320 - €34,280

    Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will play a critical part in delivering exceptional customer service and ensuring that every shopper has a fantastic experience when visiting our stores.About the RoleThis is an exciting...

  • Customer Experience Specialist

    2 days ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time $70,000 - $100,000

    As a GCCA Specialist, you will play a crucial role in delivering exceptional customer experiences. You will be responsible for handling and resolving customer complaints from various internal departments, management, and external agencies.Responsibilities:Respond to customer inquiries and resolve issues efficientlyCollaborate with teams to identify areas for...

  • Digital Customer Experience Specialist

    6 hours ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €28,000 - €42,000

    Job Title: Digital Customer Experience SpecialistJob DescriptionWe are a rapidly growing software provider that offers digital banking solutions for customers worldwide. Our team is seeking a Digital Customer Experience Specialist to join our Dublin Office, Ireland.Provide timely and effective customer support via chat, email, or phone.Maintain detailed...

  • Customer Experience Transformation Specialist

    3 days ago

    Dublin, Dublin City, Ireland beBeeTransformation Full time €80,000 - €125,000

    Customer Experience Transformation SpecialistWe are seeking a skilled Customer Experience Transformation Specialist to join our team. This role involves collaborating closely with designers, product managers, researchers, and data analysts to develop scalable back-end and front-end systems.Key responsibilities include developing technical plans, contributing...

  • Customer Experience Development Specialist

    2 days ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €60,000 - €80,000

    Job Title:Customer Engagement SpecialistAbout the Role:This is an exciting opportunity to join our dynamic sales team as a Customer Engagement Specialist. As a key member of our inside sales team, you will play a vital role in driving new revenue growth by winning new customers and developing business opportunities.Key Responsibilities:- Deliver exceptional...

  • Customer Experience Specialist, Sales

    14 hours ago

    Dublin, Dublin City, Ireland Tesla Full time

    Join to apply for the Customer Experience Specialist, Sales - Dublin role at Tesla.OverviewAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a...

  • Customer Experience Specialist

    14 hours ago

    Dublin, Dublin City, Ireland ESW group Full time

    OverviewWe're looking for a passionate CX Specialist to develop and support the experience strategy for our premier clients. You will manage a portfolio of key clients, ensuring they consistently see extraordinary growth through ongoing engagement, performance review and ESW's customer-centricity strategy.You will support the assessment of our clients'...

  • Customer Experience Manager

    6 hours ago

    Dublin, Dublin City, Ireland beBeeCustomer Full time €45,000 - €60,000

    Are you passionate about delivering exceptional customer experiences?As an Onboarding Specialist, you will be the first point of contact with new customers, guiding them through their first 30-45 days of setup with our product and helping them achieve their initial business goals.Key Responsibilities:Own customer relationships from completed sale through...

  • Customer Experience Growth Specialist

    2 days ago

    Dublin, Dublin City, Ireland beBeeRetention Full time €48,500 - €72,860

    Job DescriptionWe are seeking a commercially savvy Customer Experience Growth Specialist to join our team on a maternity cover contract. This pivotal role involves driving customer growth, loyalty, and revenue by creating compelling propositions that retain and delight existing users.Key ResponsibilitiesLead retention, loyalty, and upsell initiatives using...

  • Transforming Customer Experiences

    21 hours ago

    Dublin, Dublin City, Ireland beBeeDigital Full time €53,000 - €73,000

    Digital Transformation SpecialistWe are seeking a Digital Transformation Specialist to join our team. As a key member of our organization, you will play a pivotal role in enhancing customer experiences through digital transformation.About the RoleYou will be responsible for driving digital change by helping customers adopt new technologies and simplifying...