
Service Delivery Specialist
1 week ago
We are seeking a highly motivated and ambitious individual to take on a pivotal role within our organization. As a Service Associate, you will be responsible for delivering exceptional client service, building strong relationships, and driving business growth.
About the Role- Provide daily support to clients through tailored solutions and expert engagement.
- Owning client projects from start to finish, including scoping, searching, and delivering high-quality outcomes.
- Collaborate with colleagues and internal stakeholders to maximize commercial outcomes and grow revenue.
- Develop and implement effective strategies to enhance client satisfaction and loyalty.
- Manage multiple client projects simultaneously, prioritizing tasks and deadlines to ensure timely delivery.
- Build and maintain strong working relationships with colleagues and clients to foster a culture of collaboration and mutual respect.
- Bachelor's degree or higher in a relevant field (required).
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
As a Service Associate, you will have the opportunity to develop a wide range of skills, including:
- Client service and relationship-building expertise.
- Strong negotiation and conflict-resolution skills.
- Ability to work effectively in a fast-paced, dynamic environment.
We are a global organization that connects clients to powerful insight across fields from our network of approximately 1 million experts.
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