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Director of Client Retention
1 week ago
As a Director of Global Customer Success, you will:
- Own customer retention & growth: Develop and execute a global CS strategy that maximises customer lifetime value and expansion opportunities.
- Lead & scale a high-performing CS team: Build a world-class leadership team across regions, fostering a high-energy, high-performance culture that aligns with our core values.
You will also strengthen key customer relationships, proactively manage and lean into key customer relationships, ensuring we remain their capital partner of choice as they grow and their needs evolve.
