Customer Experience Specialist

1 day ago

Dún Laoghaire, Dún Laoghaire-Rathdown, Ireland beBeeCustomer Full time €20,000 - €27,000
Customer Service Role

Whether you're new to the workforce or a seasoned professional, this exciting opportunity will enable you to start a new career with a leading retail business. As a key member of our team, your varied and dynamic role will require you to work at pace in a fast-paced environment.

About the Position:

  • Communication Skills: Help customers feel at ease by listening to their needs, answering questions, and providing expert advice on products. Recommend items that might interest them, and provide a warm welcome to our store.
  • Product Knowledge: Stay up-to-date on in-store offers and schemes, and promote them to customers to help them make informed purchasing decisions.
  • Store Operations: Assist with daily tasks, such as ensuring products are displayed correctly, maintaining high standards of cleanliness, and helping with stock management.
  • Teamwork: Work collaboratively with colleagues to deliver exceptional customer experiences and maintain a clean and presentable store environment.

What You'll Need:

  • Variety and Pacing: Excel in a dynamic environment where no two days are the same.
  • Effective Communication: Listen actively and communicate clearly to build strong relationships with customers and colleagues.
  • Team Player: Enjoy working collaboratively to achieve shared goals and promote a positive team culture.
  • Attention to Detail: Recognize that little things make a big difference in delivering exceptional customer interactions.
  • Brand Ambassador: Be proud to represent the business and help customers find the best products for their needs.

We Offer:

  • Pension Membership (PRSA)
  • Partial Paid Maternity Leave
  • Discretionary Annual Bonus
  • Generous Employee Discounts
  • Flexible Benefits Scheme

In our inclusive and considerate work environment, everyone can thrive. We foster a passion for diversity and creating a positive experience for all colleagues. As a valued member of our team, you'll have opportunities to grow and develop, making a real difference in the lives of our customers.

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