Security Fraud Investigator

4 days ago


Dublin, Dublin City, Ireland beBeeRiskInvestigation Full time €45,000 - €75,000

Job Title: Risk and Fraud Investigation Specialist

We are seeking a skilled professional to fill this role.

The Role:

  • This is an opportunity to work on complex situations and potential brand risks in high volume queues.
  • You will be responsible for ensuring daily service level agreements are met in responding to user tickets and reviewing users or reservations for risks to our users.
  • Another key responsibility will be to analyse patterns and trends, educate users on how to maintain security and safety while using the system responsibly.
  • In addition, you will support cross-functional groups to develop and enhance internal policies and tools.
  • You will also understand our risk systems and investigate account patterns.
  • Furthermore, you will identify and escalate trends and product vulnerabilities to stakeholders.

Requirements:

  • A minimum of 1-2 years of experience within risk management, fraud prevention, or Trust and Safety.
  • Familiarity with the Google suite: mail, docs, sheets, and slides.
  • Mac OS experience with customer ticketing systems.
  • Excellent interpersonal and communication skills.
  • Ability to balance fraud prevention alongside a positive customer experience.

Nice to Have:

  • SQL, JSON, or equivalent experience with other coding languages.
  • Fluency in another language.


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