
Reservation Service Expert
2 weeks ago
Hotel Reservation Specialist Opportunity
We are seeking a skilled Hotel Reservation Agent to provide exceptional service to our guests.
- Record reservation information accurately on our operating system.
- Identify and record group and transient business codes.
- Process deposit information and special billing instructions.
- Approve credit after consultation with our Revenue Supervisor.
- Contribute to maximum occupancy and average rate by utilizing yield management.
- Maximise customer satisfaction and hotel revenue by promoting hotel services and facilities to guests.
Key Responsibilities:
- Previous experience in a similar role is advantageous.
- Fluent spoken English with excellent writing skills.
- Excellent computer literacy using systems like Microsoft Office Suite.
- Administration experience using IT systems is required.
About the Role:
This is an opportunity for a motivated individual to join our team and contribute to delivering exceptional guest experiences.
Benefits:
- A very competitive hourly wage.
- PRSA pension scheme.
- Career progression opportunities across our company.
- Employee Assistance Programme.
- Digital Wellness Programme.
- Complimentary meals and barista-style coffee.
- Discounted room and dining rates.
- Refer-a-friend scheme.
- Training and development opportunities.
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