Transformational Talent Acquisition Leader

This is a high-impact role with direct influence on our leadership and talent agenda.

We're hiring a Transformational Talent Acquisition Leader to shape our leadership strategy and build a centre of excellence for learning. Reporting to the Chief People Officer, this role will have direct impact on the growth trajectory of our organisation.

This is a hybrid role, 2-3 office days per week.

Key Responsibilities:

• Identify future leadership capabilities required at ESW and design an overall strategy to ensure transformational and future-fit leaders.
• Drive strategic design and delivery of leadership development and behavioural programmes for Executives, Potential Talent, People Leaders, and the broader employee group.
• Design and deliver Leadership Development strategy and associated plan for implementation.
• Build on strategies and programmes to upskill People Leaders with capabilities, skills, and knowledge to enhance current and future performance, including developing well-rounded, purpose-driven and future-fit leaders at all levels.
• Build relationships and partner with best-in-class external vendors for programme design, delivery, and branding.
• Manage vendor relationships, negotiations, and budgets for programmes and licenses.
• Design, build, and execute strategy and processes for assessment and development of leadership and people development programmes across ESW.
• Understand key business goals and determine talent development needs across ESW to support these business goals.
• Design, develop, and facilitate strategic workshops to embed key strategic priorities for the year ahead and align leadership with these priorities.
• Serve as key resource, expert, and thought leader regarding talent development, people development, performance management, inclusion & belonging, and culture.

Talent Management Strategy:

• Develop and implement talent management strategy and solutions, such as talent review, succession planning, executive assessment, coaching, and individual development planning, ensuring a strong talent and leadership pipeline.
• Ensure the business is set up for success in the future through talent assessment, review, and succession planning as part of an annual talent review process.
• Continuously improve and design processes and systems that distinguish and develop high-performing individuals supporting HR BP's as they engage in talent conversations and the talent review process.

Performance Management:

• Lead approach to performance management for goal alignment, feedback, and development planning.
• Develop, design, and implement ESW's competency framework embedding across all ESW's people practices from assessing talent at recruitment stage, designing programmes that align to competency framework, and embedding competencies in development planning and performance discussions.
• Design and implement comprehensive strategies, programmes, and action plans to improve performance; develop change management initiatives to build a high-performance culture.

Culture:

• Support alignment of culture and values with business goals to deliver strategic priorities effectively.
• Lead, listen, and respond strategically to ensure culture is alive and thriving in all company parts.
• Foster organisational culture consistent with ESW values by designing, implementing, and assessing corporate programmes that help embed our culture and values throughout the employee lifecycle.

Requirements:

• 15+ years' experience in Organisation Development, Talent Management, Leadership Development, Learning, and Change Management.
• 10+ years' experience managing leading people.
• Passionate about creating an inclusive and diverse environment for an organisation prioritising diversity, inclusion, and belonging, with proven experience aligning diversity, inclusion, and belonging initiatives to overall business strategy, priorities, needs, and plans.
• A strong leader who is proactive, innovative, and organised.
• Advanced communication skills; excellent verbal, written, and presentation skills.
• Strong relationship-building skills; ability to maintain and build relationships with internal and external partners and influence key stakeholders for results.
• Strong project management skills, ability to manage multiple projects and stakeholders in a fast-paced environment.
• Strong interpersonal skills and ability to consult with all levels of management.
• Strong problem-solving and design-thinking skills.
• Knowledge of current talent solutions, techniques, and tools.
• Master's degree or other equivalent experience in Organisation Development, Organisational Behaviour, Industrial/Organisational Psychology, or related HR field.
• Qualified in range of psychometrics, including Level A & Level B, EQi, and personality assessments such as Insights Discovery, Korn Ferry, Hogan, etc.
• Executive coaching qualification is also desirable but optional.

About Us:

We create moments that matter between people and brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through integration solutions, we deliver complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

• Competitive salary and benefits: Your financial wellbeing is important to us. Join us and experience the satisfaction of being rewarded for your hard work, dedication, and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with us.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.