
Senior Hotel Operations Director
1 week ago
As a seasoned professional, you will oversee all aspects of the pre-opening, launch, and ongoing operations of a flagship property in Belfast’s iconic Titanic Quarter.
You will serve as the strategic business leader, ensuring operational excellence, brand integrity, and a culture that empowers associates and delights guests.
Key Responsibilities:
- Lead all pre-opening activities: hiring, training, systems implementation, brand standard alignment, and operational setup.
- Drive operational excellence across both brands, ensuring distinctive guest experiences that align with Aloft's lifestyle identity and Residence Inn's extended-stay ethos.
- Build, lead, and inspire a high-performing team with a focus on associate engagement and retention.
- Collaborate with Marriott discipline leaders, ownership, and stakeholders to ensure strategic alignment and performance goals.
- Manage financial performance, revenue strategies, and cost controls to maximize profitability.
- Actively promote the property within the local market and community, building strong partnerships and brand awareness.
Candidate Profile:
- Education & Experience: Previous experience as a General Manager or senior hotel leader in a branded hotel environment.
- Pre-opening or conversion experience is highly desirable.
- Strong understanding of Marriott systems and tools (e.g., Opera/FOSSE, MARSHA, GXP, CI/TY).
- Proven track record of delivering results across guest satisfaction, team engagement, and financial performance.
We Offer:
- A competitive salary package.
- A comprehensive benefits program.
- Ongoing training and development opportunities.
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