Strategic Account Growth Lead
6 days ago
Account Growth Lead
We are seeking a skilled Strategic Account Growth Lead to join our team at HubSpot. In this role, you will be responsible for driving growth and success for our upmarket customers (200+ employees).
You will work closely with our customers to understand their needs and preferences, identify areas for improvement, and develop strategies to drive growth and success.
This role can be based in Ireland, Germany, France, or the UK.
Your responsibilities will include:
- Negotiating value-driven renewals and contract changes.
- Working collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
- Collaborating with Sales Representatives, Customer Success Managers, Management, and Legal teams to execute the contract renewal process.
- Establishing cooperative working relationships with customers.
- Leading forecasting discussions and pipeline reviews with internal colleagues.
- Contributing to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.
- Mentoring less experienced Contract Managers to help them learn the ins and outs of the role, best practices, and new skills.
- Contribute to the strategic evolution of our Contract Management and Customer Success organization by assisting with projects, pilots, and other operational or strategic initiatives.
- Improving forecast accuracy and consistency.
- Developing your understanding of SaaS economics.
- Delivering best-in-class service to our upmarket customers (200+ employees).
- Partnering with our upmarket customers to understand how best to achieve their goals and solve their challenges.
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