Reservations Coordinator

7 days ago

Bray, Wicklow, Ireland beBeeReservations Full time €28,000 - €34,000
Reservation Agent Job Description

We are seeking a Reservation Agent to join our team. This role involves providing excellent customer service, responding quickly and proactively to guest's concerns, and ensuring that all reservations queries are dealt with in a professional manner.

Key Responsibilities:
  • Provide exceptional customer service to guests.
  • Respond promptly and professionally to guest inquiries.
  • Ensure accurate and timely handling of reservations queries.
  • Liaise with other departments as needed to resolve issues.
  • Process no shows and record revenue.
  • Circulate daily pickup reports.

Required Skills and Qualifications:
  • Previous experience in a similar role is preferred.
  • Excellent organisation and administration skills.
  • High level of attention to detail and standards.
  • Excellent written and verbal communication skills.
  • Proficient with general office PC applications.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • Award-winning company culture.
  • Flexible working hours.
  • Regular team-building activities.

About Us:

We are a 5-star hotel with a reputation for excellence. Our team is dedicated to providing the highest level of service to our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.

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