Clerical Officer Grade Iii

3 days ago

County Donegal, Ireland Servisource Full time

Role: Clerical Officer Location:Letterkenny Hours:35 hours per week Salary:16.87 per hr Tenure:Week to week contract Initial Duties 1.
Daily Pension Administration Manage the administration of Donegal ETBs pension schemes.
Maintain accurate and up-to-date member records.
Assist in preparing and distributing annual pension benefit statements.
2.
Member and Employer Support Respond to staff and government department enquiries on pension benefits and processes.
Assist with retirement options, pension transfers, and death benefits.
Handle queries professionally via phone, email, and written communication.
3.
Pension Calculations Support pension calculations for retirement, transfers, and death claims.
Use manual and system-based methods to ensure accurate pension calculations.
4.
Compliance and Reporting Ensure pension schemes meet legal and regulatory requirements.
Assist with audits and provide documentation for regulatory reviews.
Prepare reports on scheme funding and membership data.
5.
System Data Management Accurately input and manage pension member data.
Conduct regular data integrity checks and update staff records as needed.
6.
Processing Pension Claims Assist with processing retirements, death claims, pension transfers, and Pension Adjustment Orders.
Ensure accurate documentation and adherence to scheme policies.
7.
Continuous Improvement Identify process improvements to enhance pension administration efficiency.
Stay updated on pension regulation changes and share insights with the team.
8.
Teamwork Collaborate with the PensionsTeam and other HR colleagues to ensure smooth and efficient administration.
Essential Requirements Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent.
or Have passed an examination at the appropriate level within the QQI Qualifications Framework, which can be assessed as being of a comparable to Leaving Certificate standard or equivalent, i.e.
a full award at Level 5 or higher or Have appropriate, relevant experience which encompasses equivalent skills and expertise.
Highly Desirable Relevant third-level or accredited qualification.
Have at least two years relevant experience working in a business office Knowledge of administration, finance, or a related field.
Attributes: Self-starter and a Team Player Attention to detail and target-focused Excellent interpersonal, communication and ICT skills Excellent organisational skills.
Friendly, approachable, trustworthy and flexible Ability to work well under pressure, is flexible and reliable Demonstrates enthusiasm, resilience, and focus in a busy and challenging working environment.
Shows willingness and engagement in helping colleagues to complete tasks.

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