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Customer Support Analyst

1 week ago

County Dublin, Ireland Oliver James Full time

Oliver James have partnered with a Leading Enterprise Client as they embark on massive growth phase for 2025 and are looking to add a Customer Support Analyst to their Technology Division.
This role is best suited to an individual with a strong "can-do" attitude who loves working with people.
The ideal candidate will have B2B, Financial Services experience & have worked in a SaaS company, alongside the following: Shape the future of our products and ensure existing users maximise their use Collaborate with Development, Product, Support, and Client On boarding teams Investigate and resolve issues Manage new client implementations Drive product improvements Define future state requirements The role: Permanent full time opportunity Competitive basic salary + Benefits Flexible hybrid working model.
Please apply directly for more information
Skills: Customer Support Analyst SaaS Benefits: Work From Home