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Operations Administrator

2 weeks ago

Dublin, Dublin City, Ireland Zurich 56 Company Ltd Full time

Operations Administrator - 10 Month Contract
Zurich Life Assurance plc is seeking an Operations Administrator within the Service Teams to focus on customer needs.
We desire a motivated individual with excellent communication skills.
The role involves understanding the workings of a life office, handling queries related to Corporate and Individual Pensions, Investments & Protection Plans.
Initially, the role requires full-time office attendance, but it may evolve into a hybrid role.
Please discuss flexibility needs during the interview.
This position can be part-time or full-time, depending on the candidate's availability.
Flexibility can be discussed at interview.
Your Role
Responsibilities include:
Prioritizing customer satisfaction
Processing client/member requests across the policy lifecycle, adhering to product rules and company procedures
Communicating with clients, members, brokers, and stakeholders via phone
Collaborating with other departments to improve processes
Your Skills and Experience
Required skills and qualifications:
Proficiency in Microsoft Word and Excel
Third-level qualification in a relevant area
Progress towards a professional qualification meeting Central Bank requirements
Previous administrative experience is advantageous
Attention to detail
Excellent interpersonal skills
Ability to work in a dynamic team
Organized, results-driven, and capable of meeting deadlines
Effective communicator
Additional Information
The primary work location is
Blackrock, Co.
Dublin
.
The role is office-based for the first 4-6 months.
If interested and qualified, please apply online.
Who We Are
Zurich is a leading Irish insurance provider with over 1,000 employees in Dublin and Wexford, and 53,000 worldwide.
We value diversity, inclusion, and offer flexible working and development opportunities.
Join us to be part of a culture that promotes diversity and a brighter future.
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