Customer Service Representative

10 hours ago

Galway City, Ireland Smyths Toys Full time

We are currently recruiting for seasonal Customer Service Representatives to join our team at our Head Office, Galway.
If you have a passion for Customer Service, are commercially aware and can hit the ground running, then Smyths Toys could be for you
Our headquarters in Galway has over 200 employees, with additional offices in Lille and Cologne.
We operate 300+ physical retail stores in Ireland, the UK, Germany, France, Austria, Switzerland and the Netherlands, together with a substantial online business in each country.
Initial Contract Type: Full time
-
Temporary Fixed Term
37.5 hours per week
Shifts patterns available: Monday - Friday, Wednesday - Sunday, Saturday - Wednesday
Salary: €27,500 per year
Responsibilities:
Ensuring that our customers are provided with a high quality level of customer service over a range of communication channels, but primarily across phone and email channels
Responding to customer queries in a timely manner, and in accordance with company procedures
Using your product and system knowledge to solve problems for customers
Maintaining a positive, empathetic, and professional attitude toward customers always
Providing administrative support as and when required
Adhering strictly to data protection and confidentiality laws
Working towards daily performance targets as outlined by the Management Team
Working as part of a team to achieve high customer service satisfaction
The ideal candidates will:
Have previous customer service experience
Have great attention to detail
Possess previous admin experience - ideally working in a role where IT systems were used daily
Behave in a professional manner
Possess excellent communication and interpersonal skills
Be highly organised with a good knowledge of Microsoft Word and Excel
Have the ability to multitask
A benefits package inclusive of:
23 days annual leave rising according to length of service
Defined contribution pension scheme on commencement
In-store discount
Company sick pay scheme
Enhanced maternity and paternity payments
Life event gifts
Length of service awards
Life assurance cover
Employee assistance programme
Bike to work scheme
An active Sports & Social Club.
We are an equal opportunity employer, and the only thing that matters to us is your ability to do this role.
Are you up for the challenge?
Then please apply online today
#J-18808-Ljbffr

  • Customer Service Representative

    3 weeks ago

    Galway, Galway, Ireland Smyths Toys Superstores Full time

    Customer Service Representative - GalwayJoin to apply for the Customer Service Representative - Galway role at Smyths Toys SuperstoresCustomer Service Representative - Galway1 week ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative - Galway role at Smyths Toys SuperstoresAbout The RoleWe are currently recruiting for...

  • CUSTOMER SERVICE REPRESENTATIVE

    2 weeks ago

    Galway, Galway, Ireland CPL Full time

    CUSTOMER SERVICE REPRESENTATIVE - FRENCHMy client, a Galway based Health Technology industry, seeks to hire a customer service representative with a fluency in French.This is a permanent role reporting to the customer service manager. This is an on-site role initially, with hybrid options may arise after probation period.you will be the first point of...

  • customer service representative

    7 days ago

    Galway, Galway, Ireland Cpl Full time

    CUSTOMER SERVICE REPRESENTATIVE - FRENCH My client, a Galway based Health Technology industry, seeks to hire a customer service representative with a fluency in French.This is a permanent role reporting to the customer service manager. This is an on-site role initially, with hybrid options may arise after probation period.you will be the first point of...

  • customer service representative

    3 weeks ago

    Galway, Galway, Ireland Cpl Healthcare Full time

    CUSTOMER SERVICE REPRESENTATIVE - FRENCHMy client, a Galway based Health Technology industry, seeks to hire a customer service representative with a fluency in French.This is a permanent role reporting to the customer service manager. This is an on-site role initially, with hybrid options may arise after probation period.you will be the first point of...

  • Customer Service Representative

    2 weeks ago

    Galway, Galway, Ireland beBeeCustomerService Full time €17 - €34

    Role Overview:We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company and will be responsible for providing excellent customer service to our customers.Key Responsibilities:- Interact with customers in a pleasant, friendly and helpful manner- Ensure stock loss controls are...

  • Customer Service Representative

    2 weeks ago

    Galway, Galway, Ireland beBeeCustomerService Full time €24,500 - €34,350

    Customer Service Representative OpportunityWe are seeking a customer-focused individual to join our team as a permanent representative.Key ResponsibilitiesDeliver excellent service to customers, maintaining high standards of customer satisfactionMaintain a clean and tidy store environment, adhering to health and safety proceduresFollow training and routines...

  • Italian Customer Service Representative

    3 weeks ago

    Galway, Galway, Ireland Cpl Full time

    Join to apply for the Italian Customer Service Representative role at CplJoin to apply for the Italian Customer Service Representative role at CplITALIAN - CUSTOMER SERVICE REPRESENTATIVEOur client, a Galway based healthcare business, seeks to hire a customer service representative who can speak fluent Italian. This is a permanent role reporting to the...

  • Spanish Customer Service Representative

    4 weeks ago

    Galway, Galway, Ireland Cpl Resources - Galway Full time

    SPANISH - CUSTOMER SERVICE REPRESENTATIVE Our client, a Galway based healthcare business, seeks to hire a customer service representative who can speak fluent Italian. This is a permanent role reporting to the customer service manager. This role will have hybrid working options after a probation period with the role being based in Galway City....

  • Spanish Customer Service Representative

    4 weeks ago

    Galway, Galway, Ireland Cpl Resources - Galway Full time

    SPANISH - CUSTOMER SERVICE REPRESENTATIVE Our client, a Galway based healthcare business, seeks to hire a customer service representative who can speak fluent Italian.This is a permanent role reporting to the customer service manager.This role will have hybrid working options after a probation period with the role being based in Galway City.RESPONSIBILITIES:...

  • Spanish Customer Service Representative

    2 weeks ago

    Galway, Galway, Ireland Cpl Full time

    Social network you want to login/join with:Spanish Customer Service Representative, Galwaycol-narrow-leftClient:CplLocation:Galway, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:ea9ca761506eJob Views:9Posted:18.08.2025Expiry Date:02.10.2025col-wideJob Description:SPANISH - CUSTOMER SERVICE REPRESENTATIVEOur client, a...