Digital Sales Representative with French

4 months ago

Dublin, Ireland Zendesk Full time
Job Description

We're looking for:

A motivated self-starter who can handle a high-velocity sales approach while providing an excellent customer experience Our Digital Inside Sales Specialists are at the forefront of our customer experience for both new and existing customers of Zendesk. In the role, you will become a product expert and articulate the value of Zendesk to an informed buyer. You will do this by providing several touch points across the customer journey to help them have an informed buying decision. This is a new team at Zendesk, so you will be one of the founding members in what will be a fast-growing area for our business. 

Ideal candidates joining our team will bring a consistent track record in achieving targets; Software/SaaS experience is a plus. Travel to a Zendesk office is required throughout training and then will move to a hybrid schedule.

Responsibilities

  • Actively resolve prospect and customer inquiries to drive online business conversion rates

  • Become an expert on Zendesk products

  • Be the voice of our customers; understand their needs and make them champions

  • Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.

  • Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity. You will also have a shared revenue target to contribute to.

  • Exceed activity, pipeline, and revenue goals on a weekly basis

Required

  • Native/near native French speaker with excellent written communication skills in English

  • Will require working with clients/prospects across Zendesk’s global market  

  • 1+ years of sales experience; software/SaaS experience preferred

  • Real passion for Zendesk technology and quick ability to learn tools and processes

  • Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times

  • Ability to thrive in a fast-paced environment, think strategically and excel at tactical execution against a task

  • Available to work 3 times per week in the office in Paris, Dublin or Barcelona

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

  • Sales Development Representative

    4 months ago

    Dublin, Ireland Okta, Inc. Full time

    Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

  • Digital Solution Specialist, SMC Support Solutions, French speaking

    4 months ago

    Dublin, Ireland Microsoft Full time

    Overview Do you want to be a key player at one of the largest cloud companies in the world at the most exciting transformative time in the industry? Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more...

  • Enterprise Digital Security Specialist

    1 month ago

    Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview Enterprise Digital Security...

  • Sales Development Representative- Inbound

    7 days ago

    Dublin, Ireland ServiceNow Full time

    Job DescriptionServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales...

  • Sales Development Representative EMEA

    5 months ago

    Dublin, Ireland Sift Full time

    About the Role: Sift’s Sales Development Team is looking for an eager and energetic new team member to join our EMEA team in Dublin. As a Sales Development Representative at Sift, you will be responsible for generating meaningful pipeline by driving interest with prospective customers on how Sift can positively impact their business. You will...

  • Digital Solution Sales Specialist, Data

    4 weeks ago

    Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the...

  • Sales Manager, Digital Sales for Enterprise

    5 months ago

    Dublin, Ireland Microsoft Full time

    Overview Enterprise Digital Sales, part of Microsoft's SMC and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set...

  • Enterprise Business Development Representative

    5 months ago

    Dublin, Ireland Sidetrade Full time

    Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations?Come and join us! Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant.(You will become a...

  • Customer Support Representative

    5 months ago

    Dublin, Ireland Playrix Full time

    Customer Support Representative (French) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play...

  • Digital Technology Specialist

    1 month ago

    Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview In SMC and Digital Sales, we...

  • Digital Technology Specialist, Azure Infrastructure

    5 months ago

    Dublin, Ireland Microsoft Full time

    Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around...

  • Digital Technology Specialist

    4 months ago

    Dublin, Ireland Microsoft Full time

    Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around...

  • Enterprise Digital Specialist Manager

    4 months ago

    Dublin, Ireland Microsoft Full time

    Overview Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring...

  • Enterprise Digital Specialist Manager

    1 month ago

    Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview Microsoft is empowering every...

  • Digital Account Executive

    4 weeks ago

    Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview In our Sales Team, we are dedicated to empowering our customers through the unique value of the...

  • French Account Executive

    4 months ago

    Dublin, Ireland Fisher Investments Full time

    Overview Join Fisher Investments Ireland (FII) as one of the first Account Executives (AEs) for France. You will be a crucial part of the sales process as the liaison between potential French private clients and our firm - helping both the prospect's financial future and our overall growth. As a French Account Executive, you engage with high-net-worth...

  • Digital Account Executive

    4 months ago

    Dublin, Ireland Microsoft Full time

    Overview The Digital Account Executive facilitates Microsoft to better serve our SMC-Corporate managed clients realize their potential and help them on their Digital Transformation journey. The Account Executive adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level...

  • Business Development Representative – French-English Dublin, Leinster

    5 months ago

    Dublin, Ireland TTEC Full time

    Bringing smiles is what we do at TTEC… for you and the customer. As a  Business Development Representative – French-English in Dublin, Ireland you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing Looking to...

  • Digital Solution Specialist

    5 months ago

    Dublin, Ireland Microsoft Full time

    Overview In SMC and Digital Sales, we have set out with the purpose to empower our customers in this AI era through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales...

  • Digital Technology Specialist

    4 weeks ago

    Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique...