Category Advisor Seller Growth Programme
3 months ago
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
The eBay Category Trading Advisor plays a pivotal role in guiding and advancing both the business operations and commercial partnerships to enhance the growth of a specific category, in collaboration with a designated portfolio of UK sellers.
The aim of this role is to actively guide sellers using our Pro-Trader programme to grow on eBay.co.uk This will be achieved by partnering with sellers on a 121 basis, understanding and implementing opportunities for business growth that have been mutually agreed upon.
The successful individual in this role will adopt a strategic partnership with the sellers in their portfolio, gaining an in-depth knowledge of the seller’s business processes and strategies and using these to build a plan that will enable growth opportunities.
As part of our 1-1 support programme, you will play a crucial role in helping small to medium-sized businesses grow their sales on our platform. Here's what your role will involve:
Quarterly Onboarding: At the start of each quarter, you'll receive a list of 'warm leads'—sellers who have been pre-invited to the programme. Your goal will be to recruit and sign up a portfolio of sellers to participate in the 10-week programme. Bi-Weekly Consultations: Over the 10-week period, you will hold bi-weekly calls with each seller. These calls will cover various action points designed to enhance their sales and visibility on eBay. Category Expertise: You'll specialise in a specific category, gaining in-depth knowledge to provide targeted support. Weekly reporting: You will be required to contribute to our weekly insight for our weekly business review. You will be reporting and presenting data insights and key information on your categories and sellers weekly. Strategic Collaboration: Work closely with cross functional partners in our category teams to align your efforts with quarterly strategies and business needs. By providing personalised support and leveraging your category expertise, you will help our sellers achieve significant growth in their eBay businesses.What you will accomplish:
Lead and develop the operational and commercial relationship with allocated sellers, within the portfolio and in line with the category strategy Proactive growth coaching of assigned accounts to review, identify and implement agreed scaling opportunities Interpreting seller needs by understanding the motivations and challenges they experience, analyzing market trends, and leveraging buyer insights to create compelling value propositions that will create growth for your sellers Identify and source relevant and market leading inventory to support execution of strategy and ensure eBay is the most competitive site for buyers to buy products in the assigned category. Educate and influence sellers on adopting eBay’s suite of marketing and promotional tools, on key marketing campaigns through the calendar year (. i.e. Black Friday), and jointly plan a marketing calendar Ensuring adherence to all policy, finance, and vetting process steps essential for maintaining the integrity, compliance, and operational efficiency of an organization. Collaborate with relevant Category trading partners to schedule time in promotional areas on the eBay platform by strategic planning, clear communication, and a mutual understanding of marketing objectives to benefit the seller.What you will bring:
Demonstrate your experience in buying, trading or merchandising within an online retail or SMB (Small to Medium Business) environment, or to have specialised vertical knowledge or experience. At least 2 years commercial or sales experience within a fast-paced targeted environment Commercially focused and have a proven track record of achieving and surpassing targets by being adept at identifying and capitalizing on market opportunities to drive revenue growth and expand market share. Consistently surpasses performance targets through strategic planning and effective seller relationship management. Strong analytical skills and the ability to interpret data to provide strategic insights. The ability to handle multiple tasks at a time while paying strict attention to detail Ability to communicate to influence credibly and effectively at all levels of an organization A natural relationship builder with integrity, reliability, and maturity Excellent at time and project management skillsThere may be a requirement to travel and attend UK Seller events. Reasonable notice will be given, but sometimes this may not be possible, and shorter notice is provided.
eBay Benefits
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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