Operations Outsourcing Manager

5 months ago

Dublin, Ireland Coinbase Full time

At Coinbase, our mission is to, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

You’ve got positive energy. You’re optimistic about the future and determined to get there.  You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web ; You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow. You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job. You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission. You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

The Ireland Outsourcing Manager will primarily be responsible for the day to day supervision of all services sourced to Coinbase Ireland from other global entities. This includes administering and overseeing all aspects of the Outsourcing Framework, implementing and operationalising processes and governance ( SLAs and reporting) and ensuring complete documentation. The ideal candidate is a collaborative, detailed oriented leader who will leverage their experience to successfully develop the CB Ireland operations management function. This role will report to the COO and work under the general supervision of the CB Ireland Country Director.

What you’ll be doing (ie. job duties):

Work with global function to maintain and develop outsourcing and third party risk management framework to meet regulatory compliance Drive and embed strategies and policies into operational execution to effectively manage outsourcing and third party risk Ensure effective oversight, monitoring and controls across the outsourcing lifecycle phases and train responsible units Manage a robust maintenance process of required outsourcing documentation including regular review and uplifts of contracts and controls Support remediation and continuous simplification of outsourcing and third party risk management processes Act as liaison to various stakeholders ( Product, Engineering, Business Operations) to ensure compliance with framework and processes Ensure that Coinbase operates in full compliance with applicable local regulatory requirements including but not limited to outsourcing, CPC. Drive more efficient execution across EMEA e-money and crypto operations  Provide cross-border/pan European support Develop meaningful and insightful MIS to support day-to-day oversight and data driven decision making

What we look for in you (ie. job requirements):

Proven track record in operations and/or operational oversight, including policies and procedures development and monitoring day-to-day activities Passion to be outstanding in everything you do Good understanding of how the various functions of a regulated financial services business operate ( Compliance, Finance, Risk, Treasury, Audit, Outsourcing) Process orientated Clear verbal and written communicator Ability to have impact and influence with senior, peer & junior colleagues both regionally and globally Proven judgment to assess risk impact & address or escalate accordingly Happy to roll up sleeves Able to work in a fast-paced environment with strong prioritization skills Experience building and maintaining strong relationships with regulators

Nice to haves:

Previous experience working in a multinational / US-headquartered business Experience with retail-oriented payments, trading, or brokerage platforms Previous work experience or personal interest in crypto/blockchain space

PID #: P59241

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice . Additionally, Coinbase participates in the in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at] to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site a free compatible screen reader .

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available . By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined

  • Outsourcing Lead

    2 weeks ago

    Dublin, Ireland AmTrust Full time

    AmTrust International are currently looking for an Outsourcing Lead to join our team based out of our Dublin office. The role will support the COO with reporting on business adherence and ensuring appropriate frameworks and KPIs are in place to measure. With responsibility for the oversight of the businesss ongoing compliance with its Outsourcing Frameworks...

  • Operational Risk Manager(PCF 14)

    3 days ago

    Dublin, Ireland The Panel Group Full time

    The Panel is currently engaged to source an Operational Risk Manager(PCF14) on behalf of a reputable Investment Management company in Dubin city centre on a permanent basis In this role you will take on PCF responsibility for risk management of the entity and additional responsibilities relating to enterprise risk across the wider business. Responsibilities:...

  • Security Operations Engineer Become a Manager

    3 days ago

    Dublin, Ireland Rachel Kelly IT Recruitment Full time

    My client is seeking to hire an experienced Security Operations / Security Engineer (min 5 yrs / worked with escalations / strong with Windows and Azure) who now wants to step up in their career to become a Security Operations Manager! This is an in-house role. You will be the main point of contact, within this growing organisation for all technical security...

  • Operational Risk Analyst

    7 days ago

    Dublin, Ireland Excel Recruitment Full time

    Operational Risk Analyst Excel Recruitment is recruiting an Operational Risk Analyst for our client in Dublin who specialises in Asset Management. This person will be responsible for maintaining and updating the operational risk management framework with a focus on assessment, oversight and control. This position would suit an Operational Risk Analyst who...

  • Alternative Investments Operations Analyst

    3 months ago

    Dublin, Ireland AIG Full time

    Who we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We’re also...

  • Facilities Manager

    2 weeks ago

    Dublin, Ireland Apleona Ireland Limited Full time

    Overall Purpose of the Job To take the lead in providing first class Facilities Management on the client premises. Reporting into directors you will take ownership in providing Facilities Management & Facilities related projects including moves management, space planning, administration, financial control, logistics, H&S, Energy Management of the highest...

  • Global Commercial Operations Manager

    3 months ago

    Dublin, Ireland Uniphar Group Full time

    Uniphar BackgroundUniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a...

  • Facilities Manager

    5 months ago

    Dublin, Ireland Apleona HSG Facility Management Full time

    Advert Text Overall Purpose of the Job To take the lead in providing Facilities Management on the premises. Reporting to theContracts Manager you will assist and take ownership in providing facilities management &facilities related projects including moves management, space planning, administration, financialcontrol, logistics, H&S, energy management...

  • General Manager

    5 months ago

    Dublin, Ireland BLOCKCHAIN Full time

    Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for an outstanding general management and business...

  • General Manager

    2 weeks ago

    Dublin, Ireland BLOCKCHAIN Full time

    Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for an outstanding general management and business...

  • Procurement Category Manager- BPO/Professional ServicesNew

    4 weeks ago

    Dublin, Ireland Next Generation Full time

    Procurement Business Partner- Professional Services/ BPO Our client, a leading Financial Services organisation are looking to recruit a Procurement Category Manager to join their centralised Procurement function. In this role you will be responsible for strategically managing Business Process Outsourcing and Professional Services spend across the...

  • IT Audit Manager

    5 months ago

    Dublin, Ireland Mazars Full time

    The Position   We require an experienced and motivated IT audit manager to join our growing team. The ideal candidate will have trained in an audit firm, will understand the needs of managing a portfolio of IT audit clients, managing and training IT auditors and will thrive in a fast based, busy and dynamic practice environment. Forvis Mazars is a...

  • IT Audit Manager

    3 weeks ago

    Dublin, Ireland Mazars Chartered Accountants Full time

    Forvis Mazars , the smart choice Forvis Mazars in Ireland is a leading professional services firm with ambitious growth plans and over 900 staff based in Dublin, Galway, Limerick and Cork. We are an integral part of Forvis Mazars Group, an internationally integrated partnership with over 50,000 professionals operating in over 100 countries and territories...

  • Finance Manager

    1 month ago

    Dublin, Ireland Elevate Partners Full time

    On behalf of a boutique corporation in Dublin city centre, we are looking to hire a Finance Manager.Working alongside the Managing Director and wider senior management team (SMT), the Finance Manager will be responsible for all finance operations.Responsibilities:Preparation and issue of monthly / quarterly client invoices.Monthly / quarterly accounts...

  • Legal Advisor – Corporate M/F

    5 months ago

    Dublin, Ireland Amundi Full time

    Description du poste Who we are looking for? We are looking for a Legal Advisor to join our Corporate Legal team. The successful candidate will enjoy an extremely broad range of work and provide support to the ten person Amundi Ireland legal team, as well as our parent company in France (working in collaboration with French legal colleagues) and...

  • GSOC Manager, EMEA

    3 months ago

    Dublin, Ireland TikTok Full time

    About The Team The Physical Security department is responsible for the overall security of the company's personnel, physical assets and facilities. Based on security risks, the team establishes and continuously improves security policies, procedures & standards, infrastructure, human and technical preventive measures, employee security awareness, alarm and...

  • Vice President

    5 months ago

    Dublin, Ireland StepStone Group Full time

    is a rapidly growing Global Private Markets firm who provides customized investment and advisory solutions to some of the most sophisticated investors in the world. With $675 billion of total capital allocations, including more than $150 billion in AUM, we are highly diversified in the private markets across the globe and provide creative solutions to solve...

  • UK Head of Operational Resilience

    5 months ago

    Dublin, Ireland Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...

  • BPO Controller

    3 weeks ago

    Dublin, Ireland The Panel Group Full time

    Our client is a multinational pharma business with their an outsourced BPO. You are: An expert on US GAAP and corporate reporting in a US multinational. Experienced in managing an outsourced BPO vendor. Driving innovation in partnership with the BPO provider. Skilled in navigating multicultural and multinational environments. Strong on finance processes,...

  • RTR Manager

    5 months ago

    Dublin, Ireland Abbott Full time

    ABOUT ABBOTT   Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional’s and branded generic medicines. Our 107,000 colleagues serve people in more than...