Bilingual (German) Implementation Specialist (SaaS)

2 months ago

Cork, Ireland Keeper Security, Inc. Full time

Keeper is hiring a driven Bilingual (German) Implementation Specialist to join our B2B Support team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing customer relationships in this pivotal role

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

Job Summary

As a Bilingual (German) Implementation Specialist at Keeper Security, your role will be pivotal in guaranteeing the successful onboarding and adoption of our products by our clients. You will engage in close collaboration with our clients and work closely with our Implementation Manager to comprehend their unique requirements, subsequently configuring our solutions to precisely align with their needs. Your expertise and meticulous attention to detail will serve as the cornerstone for providing our customers with a seamless and exceptional experience.

Responsibilities

  • Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products
  • Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalized and effective experience
  • Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify project-related risks and issues, promptly escalating them to engineering only when required
  • Maintain accurate records of client configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
  • Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solutions
  • Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns

Requirements

Minimum

  • Minimum of 2+ years progressive experience in SaaS support and/or implementation 
  • Salesforce experience
  • Experience with Google docs and MS-office tools
  • Experience in SaaS deployment with security software experience preferred
  • Proficiency in leading external client engagements
  • Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team, across global regions and time zones
  • Bilingual fluency, ability to write, read, and speak both English and German.

 Preferred Qualifications

  • Experience with project management tools such as Monday.com
  • Bachelor's degree in finance, business administration (or a field related to project management) or equivalent work experience

Benefits

  • Onsite lunches
  • Private healthcare (no wait period)
  • Pension contribution (no wait period)
  • Sick Pay
  • Bike-to-Work Scheme
  • Above Market annual Bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

  • Bilingual (French) Implementation Training Specialist, EMEA

    4 months ago

    Cork, Ireland Keeper Security, Inc. Full time

    Keeper is hiring a motivated and passionate Bilingual (French) Implementation Training Specialist to join an expanding team within our B2B Support, EMEA division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living...

  • Bilingual (German) Channel Marketing Specialist, EMEA

    1 week ago

    Cork, Ireland Keeper Security, Inc. Full time

    Keeper Security is hiring a talented Channel Marketing Specialist with fluency in both English and German who is passionate about all things channel events and marketing. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those...

  • Channel Account Manager, Bilingual

    4 months ago

    Cork, Ireland Keeper Security, Inc. Full time

    Keeper is hiring a driven, German speaking Channel Account Manager to join the Keeper EMEA Channel Sales team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.Keeper's cybersecurity...

  • Channel Marketing Specialist, EMEA

    2 months ago

    Cork, Ireland Keeper Security, Inc. Full time

    Keeper Security is hiring a talented Channel Marketing Specialist who is passionate about all things channel events and marketing. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.Keeper's...

  • SaaS Engineer

    6 months ago

    Cork, Ireland Deutsche Börse AG (Cork) Full time

    SaaS Engineer (f/m/d) Fulltime Deutsche Börse AG, CIO / COO (Div), Corporate IT (Dpt), Corporate IT Cloud Operations (Dpt), Cloud Application Operations (S), SaaS Operations (U) Field of activity Corporate IT of Deutsche Börse Group is in charge of end user workplace experience, voice & communication, application development and operations for...

  • Technical Support Engineer

    1 month ago

    Cork, Ireland NetApp Full time

    Title: Technical Support Engineer - Level two OnCommand - Hebrew, French or German Location: Cork, Munster, IE, T23 PPT8 Requisition ID: 126281 Job SummaryDedicated technical support specialist with extensive experience in diagnosing and troubleshooting complex software and network systems. Proficient in providing high-quality assistance to customers,...

  • Graduate Support Executive

    2 weeks ago

    Cork, Ireland NetApp Full time

    Title: Graduate Support Executive - German Speaker Location: Cork, Munster, IE, T23 PPT8 Requisition ID: 128258 About the S3 ProgramAs a company committed to developing our future workforce, we created a program that will enable you to fast track your career through classroom and on-the-job training and clear benchmarks. At the start of the program, we...

  • Graduate Sales Support Executive

    4 weeks ago

    Cork, Ireland NetApp Full time

    Title: Graduate Sales Support Executive - German Speaker Location: Cork, Munster, IE, T23 PPT8 Requisition ID: 128258 About the S3 ProgramAs a company committed to developing our future workforce, we created a program that will enable you to fast track your career through classroom and on-the-job training and clear benchmarks. At the start of the...

  • Customer Support Specialist German | Fintech industry | Ireland

    3 months ago

    Cork, Ireland Upliftinlife.com Full time

    Description and Requirements Location: onsite in Cork office, Ireland Hours of operation: current shift: 8.00am to 4.30 pm, 5 days a week across the full week (Mon-Sun) but subject to change Salary: 31,500 gross per annum + 1000 gross sign on bonus + performance bonus We offer up to 4 weeks accommodation for candidates relocating from outside of Ireland If...

  • Renewal Sales Specialist

    6 days ago

    Cork, Ireland NetApp Full time

    Title: Renewal Sales Specialist Location: Cork, Munster, IE, T23 PPT8 IE Requisition ID: 128437 Job Summary Renewal Sales Specialist is responsible for installing base management of the existing customers in the effort to retain (as primary focus) and grow customer base. The role executes in line with GTM strategies and initiatives to grow revenue...

  • Sales Specialist German| Fintech | Cork

    3 months ago

    Cork, Ireland Upliftinlife.com Full time

    For our client we are looking for Sales Specialists:  Location: Onsite in Cork, Ireland (free car park, onsite gym, subsidized canteen). Permanent position Hours of operation: no weekend work, Monday - Friday across 8am- 4:30pm Salary: 32,250 gross p/a + 1000 gross sign on bonus + Uncapped Monthly Commission Sales Specialists manage WARM leads (as the...

  • Senior Specialist/ Expert Specialist

    5 months ago

    Cork, Ireland Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. Eli Lilly Cork, is made up of a talented diverse team of over 1,400 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical...

  • Expert Specialist – Global HR Solutions

    5 months ago

    Cork, Ireland Lilly Full time

    We’re looking for people who are determined to make life better for people around the world. Overview Are you interestedin serving in an HR role thatdeliversexceptional service to the organization? Do you enjoy the challenge of digging into data, interfacing with lots of different people, and supporting multiple HR processes?  At Lilly, we serve...

  • Junior Health

    4 weeks ago

    Cork, Ireland Construction Specialist Recruitment Full time

    The CSR Group has been retained by a leading Contractor in Ireland who has been at the forefront in the construction industry for over 30 years. This company is looking for a H&S professional to take on this exciting new role. The sites you will mainly be working on are residential work leading into other sectors as they arise. This is a fantastic...

  • Health & Safety advisor - cork

    1 month ago

    Cork, Ireland Construction Specialist Recruitment Full time

    Job role: Health & Safety Advisor - Cork The CSR Group is currently working with a leading contractor in Ireland who has been in the construction industry for over 30 years. This company is looking for a H&S professional to take on this exciting new role. The sites you will mainly be working on are residential work leading into other sectors as they arise....

  • Health & Safety Advisor - Cork

    2 weeks ago

    Cork, Ireland Construction Specialist Recruitment Full time

    Job role: Health & Safety Advisor - Cork The CSR Group is currently working with a leading contractor in Ireland who has been in the construction industry for over 30 years. This company is looking for a H&S professional to take on this exciting new role. The sites you will mainly be working on are Residential sites leading into other sectors as they arise....

  • Site Manager

    1 month ago

    Cork, Ireland Construction Specialist Recruitment Full time

    Site Manager Cork CSR group is looking for an experienced Site Manager for a healthcare project in County Cork. The company is one of Irelands leading Main Contractors that have projects running all over the country. They strive to provide the highest quality of projects consistently delivering them on time and to the highest quality. They are looking to...

  • Digital Solutions Sales/Implementation Project Manager

    1 month ago

    Cork, Ireland Avantor Full time

    Digital Solutions Sales/Implementation Project Manager(m/f/d) Category: Operations Job: ID R-158508 Full time The Opportunity: We are seeking a dynamic and experienced Digital Solutions Sales/Implementation Project Manager. This role is pivotal in supporting and driving the successful implementation of our Digital Solutions Suite. The ideal candidate will...

  • Project Manager

    4 weeks ago

    Cork, Ireland Construction Specialist Recruitment Full time

    Project Manager Cork The CSR group are recruiting an experienced Project Manager for one of Irelands top Construction companies for a Mix of projects in County Cork due to start shortly. This company is well known for successfully completing projects on time and on-budget with a number of repeat business clients and has grown from strength to strength in...

  • IT Governance Specialist

    6 months ago

    Cork, Ireland Deutsche Börse AG Full time

    IT Governance Specialist –Corporate IT – Risk Management, Controls & Governance (f/m/d) Duration: Permanent Contract: Permanent DBAG, CIO / COO, Corporate IT, Risk Management, Controls & Governanc e Field of activity Corporate IT is on a journey of cultural transformation: we are facing the challenges of the new world of work and want to best...