Customer Support Specialist German

1 month ago

Dublin, Ireland Upliftinlife.com Full time

Description and Requirements

Location: onsite in Cork office, Ireland

Hours of operation: current shift: 8.00am to 4.30 pm, 5 days a week across the full week (Mon-Sun) but subject to change

Salary: 31,500 gross per annum + 1000 gross sign on bonus + performance bonus

We offer up to 4 weeks accommodation for candidates relocating from outside of Ireland

If you love solving puzzles then you will love this job Are you someone who loves the latest tech? Or maybe you want to explore a new opportunity in this exciting industry

One of our most exciting clients, a company who is a giant in the fintech industry, is currently looking for passionate customer service specialists, who will be at the forefront of the business assisting their customers.

Join us as a German Customer Service Specialist

As a Customer Service Specialist in the fintech industry everyday will be a different and exciting day. You will help customers by investigating, researching and identifying issues and facing different situations. You will have the opportunity to improve your communication and problem solving skills day by day through direct communication with different customers via email/chat and sometimes phone calls in a friendly and respectful manner.

You will be part of a vibrant, friendly, smiling and genuine team, with people always ready to help each other. Your manager and colleagues will always be there for you. You will have the opportunity to be part of our engagement team as well as other committees, to make the working environment joyful and fun.

Responsibilities, tasks and projects

As a German Speaking Customer Support Specialist working in the Fintech industry you will master the skills of effective communication, problem solving, customer service, and strong cultural awareness. Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible.

In this role you will have the opportunity to be a part of something bigger, a global team of amazing people and a strong brand that can change lives with our technology. You will be the face of some of the worlds top payment processing brands

As part of the customer support team, you might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.

What we NEED you to have:

  • Fluent level of English and German
  • Friendly and communicative person with strong customer focus
  • Self-driven and result-orientated
  • Comfortable working with computers and able to work with multiple systems, learn and adapt to new ones

What we would LOVE you to have:

  • Previous customer support experience
  • An interest in all things tech

What's in it for you:

Stable job,

Regular training,

Great rewards for referring your friends,

Multilingual exposure,

Multiple bonuses,

From day 1 you get free access to benefits like On-Site Doctor, Occupational Health Advisor, affordable GP scheme or Vision Eye Test. Do you want private medical insurance coverage? We work with VHI to provide contributions towards your chosen medical insurance plan (tenure based)

Transport: Do you have a car? Car park. Would you prefer cycling? Bike to Work scheme (tax relief). Are you more likely to get the bus? Taxsaver Leap Cards. In the office, you will enjoy our inspiring, fun and innovative space with relax and play areas, gym, subsidised canteen and coffee stations.

Community projects - want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long.

Relocation Package for candidates based outside of Ireland - The role is Ireland based in the office in Cork. Embrace this great opportunity, relocate to Ireland, boost your resume and immerse yourself in a new culture. We offer up to 4 weeks accommodation for candidates relocating from outside of Ireland as well as a 1000 gross sign on bonus

What happens next?

Apply now and if you're successful with your initial application, our recruitment department will be in touch within 7 days. You are not fully sure that your profile matches all the requirements? Don't hesitate to apply anyway We wouldn't like to miss the opportunity of meeting a great candidate.

  • Customer Success Specialist

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: Customer Success Specialist (German-Speaking) Location: Dublin City Centre (Hybrid) Operational Hours: 8:00 AM - 4:30 PM (Monday to Friday) Contract Type: Permanent Salary: €35,000 per annum + benefits. Relocation: Provided if outside of Ireland. About the Role We are looking for a German Customer Success Specialist to join our growing Customer...

  • Enterprise Sales Development Specialist

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: Enterprise Sales Development Specialist (German-Speaking) Location: South Dublin (Hybrid) Salary: €45,000 base + €5,000 performance bonus + benefits About Us We are partnered with our client who are a leading global provider of B2B sales solutions, helping some of the world's most recognised tech companies to grow and succeed. With over three...

  • Audit Specialist

    1 week ago

    Dublin, Ireland Robert Walters Full time

    We are seeking a highly skilled and motivated Internal Audit Specialist who is fluent in German. This is an exciting opportunity to join a global audit team that values collaboration, embraces change and innovation, and delivers quality work through high performing individuals. The successful candidate will be responsible for conducting effective audits for...

  • Digital Marketing Specialist with German

    1 month ago

    Dublin, Ireland Salve.Inno Consulting Full time

    Job OverviewWe are in search of a motivated Digital Marketing Specialist proficient in German, who will play an integral role in our marketing team. This position involves creating innovative digital marketing strategies, optimising our online visibility, and enhancing our brand presence in German-speaking markets. The ideal candidate should possess a deep...

  • Customer Supply Chain Management German

    1 week ago

    Dublin, Ireland Sigmar Recruitment Full time

    About Your New Employer Our client is seeking a highly skilled and results-driven Supply Chain Management Specialist to join their team in Dublin. In this key role, you will be responsible for managing demand fulfilment and logistics for a dedicated customer portfolio. Working as an integral part of the largest customer-facing supply chain management team in...

  • German Customer Relationship Agent

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: German Customer Relationship Agent Location: Dublin (20 minutes from city centre) Type: Permanent Hours of Work: 8 hour shifts. Rotating 8 week roster with day, evening, alternating weekends and 1 week of night shifts ( nights worked remote). Salary: OTE €39,000 + bonus values 2-3K per annum & excellent benefits Benefits: Pension Scheme, Health...

  • Sales and Digital Marketing Account Specialist

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: Sales and Digital Marketing Account Specialist - German Market Job Type: Full-Time, Permanent Location: South Dublin (Flexible hybrid/remote options available) Salary: Starting at €50,000 + Performance Bonus (OTE €60,000) Benefits: Comprehensive benefits package including Pension, Health Insurance, Paid Time Off (including 10 public holidays),...

  • German - speaking customer service agent

    6 days ago

    Dublin, Ireland Lingo Recruitment Full time

    Role: German - speaking customer service agent Location: Dublin Salary:€34200 (incl LA) + bonus + relocation package (up to €800) Benefits (after one year in the company): Pension, education assistance, disability benefit, employee discounts, bike to work scheme, annual leave, maternity / paternity leave, subsidized healthcare. Work hrs: Mon Fri Onsite...

  • ISV Cloud Cyber Security Specialist with German

    1 month ago

    Dublin, Ireland David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with "Top Workplace" tech business outsourcing company who is looking to hire an ISV Cloud Cyber Security Specialist with German who would be working alongside an English-speaking colleague.Position: ISV Cloud Cyber Security Specialist with GermanLocation: Dublin, Republic of IrelandWork model: Hybrid with occasional...

  • German-Speaking Sales

    7 days ago

    Dublin, Ireland Abrivia Full time

    Job Title: German-Speaking Sales & Customer Service Coordinator Salary: €36,000 + €4,000 performance bonus + benefits Location: Dublin City South Contract Type: Full-Time, Permanent Overview of the Position: We are on the lookout for a proactive German-speaking Sales & Customer Service Coordinator to become a vital part of our team. You will be...

  • Sales Specialist with Fluent German

    1 week ago

    Dublin, Ireland Cpl Resources - Language Jobs Full time

    Are you looking for an exciting career opportunity within a fast-paced, international environment? We are looking to welcome a German speaking Sales Consultant to our team to help make a difference in the world. What does the typical day look like: Contacting potential prospects by phone, e-mail, and video conferences Successfully signing agreements with...

  • Site Acquisition Consultant

    1 month ago

    Dublin, Ireland David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Telecommunications company who are looking to recruit a German-speaking Site Acquisition Consultant to join their team in Dublin, Ireland. Position: Site Acquisition SpecialistLocation: Dublin, IrelandWork model: Hybrid after the training - 2 days a week from home, 3 days a week at the office. The training...

  • Inbound Sales Executive with German

    1 week ago

    Dublin, Ireland Abrivia Full time

    Position: Inbound Sales Executive with German Location: Dublin, Ireland Salary: € performance based bonus - OTE €52,000 + benefits Work Hours: Mon - Fri - standard hours + hybrid working model Job Description Abrivia Recruitment has an exciting opportunity for a Inbound Sales Executive with German for a Global Sales Company based in Dublin City. You will...

  • Payment Specialist

    1 week ago

    Dublin, Ireland Interactive Brokers Ireland Limited Full time

    Payment Specialist - Client Services Funds & Banking (German, French, Or Italian) Funds & Banking Representative Interactive Brokers seeks a banking professional to resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy via telephone, e-mail and online chat. Client...

  • German Business Development Coordinator

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: German Business Development Coordinator Salary: €52,000 OTE + benefits Location: Dublin City South *hybrid* As a successful German Business Development Coordinator, you will be responsible for dealing with prospects/leads from current clients and past clients. You will be reaching out to understand their current client needs and matching their...

  • Customer Experience Specialist

    1 week ago

    Dublin, Ireland Manpower Full time

    Customer Experience Specialist Full Time 9 months temporary contract Location City Centre Hybrid Join a dynamic order management and licensing team as a Customer Experience Specialist. Our client is a multinational company that provides a wide range of commercial and consumer products, engineering services, and aerospace systems. They are looking for an...

  • Inside Sales Representative with German

    1 month ago

    Dublin, Ireland Salve.Inno Consulting Full time

    Job OverviewWe are seeking a highly motivated Inside Sales Representative proficient in German to join our dynamic sales team. The primary responsibility of this role is to drive sales and maximise revenue by cultivating relationships with potential and existing customers in German-speaking markets. The ideal candidate should have a strong sales acumen,...

  • German Relationship Executive

    1 week ago

    Dublin, Ireland Abrivia Full time

    Job Title: German Relationship Executive - Contract Renewals Job Type: Permanent Full Time (Mon-Fri), Training is 100% onsite Location: Dublin City Centre (Hybrid model 2 days from home per week, 3 days in the office, after probation) Salary: On Target Earnings €50,000 + further uncapped commission earnings for exceeding targets Benefits: Health insurance,...

  • Team Leader with German

    1 month ago

    Dublin, Ireland Salve.Inno Consulting Full time

    Job OverviewWe are looking for an enthusiastic and experienced Team Leader with fluency in German to join our vibrant team. This role requires you to manage and support a group of dynamic professionals, ensuring the delivery of exceptional service within the organisation. As a Team Leader, you will have the opportunity to make a significant impact by guiding...

  • German Translator

    1 month ago

    Dublin, Ireland Bored Panda Full time

    Bored Panda International Department is dedicated to localizing content and delivering captivating stories to our global audience. We pride ourselves on identifying trends, staying ahead of the curve, and engaging with various channels to maximize our reach and impact. We are looking for a talented and data-driven Growth Analyst to join our team and support...