Finance Back Office Administrator

2 weeks ago


Dublin, Dublin City, Ireland Nh Hoteles Full time
  • Company Location: Anantara The Marker Dublin
Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Key Responsibilities

  • To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
  • To have an understanding of the Hotel's Vision & Mission statement as communicated to the team.
  • To ensure that areas of responsibility are clean and well maintained and cleaning checklists are adhered to.
  • To report defective materials and equipment to the appropriate departments.
  • To be vigilant throughout the Hotel to promote security.
  • To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
  • To provide support where necessary in other areas of the Hotel.
  • To comply with the hotels cash handling procedure.
  • To provide a channel for communication within the hotel to effectively deal with all telephone and email enquiries in a professional and courteous manner.
  • To analyze and resolve incorrect invoices and payments.
  • To follow-up unpaid invoices.
  • To ensure that commissions have been correctly put into the system (for groups such as; and Meeting & Events groups).
  • To manage "chargebacks" and "no-show" administration.
  • To collaborate with the Front Office, Sales & Events and Finance team with the aim to resolve any commission and credit discrepancies.
  • To provide input for achieving the NH Hotel Group goals.
  • To provide support for the processing of invoices and advance payments.
  • To create and follow up on aged debtors and creditors report.
  • To provide support and training to the Front Office employees in Back Office related tasks.
Additional Information

What do we have to offer you

  • Premium rates for Sunday work
  • Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in The Marker or another hotel of NH Hotel Group
  • Excellent Room Employee Rates in over 350 NH properties worldwide
  • Access to the NH eLearning platform
  • Increased holiday entitlement for long service employees
  • Meals whilst on duty in our employee restaurant
  • Employee Recognition Awards
  • Employee Assistance Program - mental health and wellbeing support
  • Complimentary provision and laundry of uniforms
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