Current jobs related to Spanish Customer Service Representative - Dublin, Dublin City - Cpl

  • Sales Representative

    5 months ago

    Dublin, Ireland TTEC Full time

    At TTEC, we’re all about the Human Experience. Elevated. As a  Sales Representative - Spanish in Dublin, Ireland , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll Be Doing  Are you results focused and love to help...

  • Sales Development Representative- Inbound

    7 days ago

    Dublin, Ireland ServiceNow Full time

    Job DescriptionServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales...

  • Customer Service Representative

    5 months ago

    Dublin, Ireland GLS Ireland Full time

    GLS Ireland is a subsidiary of General Logistics Systems B.V. GLS realises reliable, high quality parcel services for over 220,000 customers in Europe, complemented by logistics and express services. Quality Leader in European Parcel Logistics is GLS' guiding principle, sustainability being one of the core values. Through wholly owned and partner companies,...

  • Customer Service Representative

    3 weeks ago

    Dublin, Ireland STL LOGISTICS Full time

    STL Customer Service RolePurpose of the RoleThe Customer Service Representative will be based at the customer location in St James Gate, Dublin. This is an ideal role for an administrative person who is sharp in communications and admin tasks. Accountabilities:      Liaising with customers in a positive and professional manner, through all...

  • Treasury Analyst EMEA Spanish Speaker

    3 weeks ago

    Dublin, Ireland Pfizer Ireland Pharmaceuticals Full time

    Treasury Analyst - Spanish Speaker The Treasury Analyst, Treasury Operations EMEA, is a key member of the Global Business Services (GBS) Treasury Organisation. The GBS Treasury Organisation has approximately 40 colleagues located across our regions managing liquidity, foreign exchange, banking (and related intercompany); product, services, and transfer...

  • Customer Service Representative

    5 months ago

    Dublin, Ireland Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Customer Account Executive

    2 months ago

    Dublin, Ireland Nitro Software Full time

    About Us: A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the...

  • Accelerated Growth Consultant, Google Customer Solutions

    3 weeks ago

    Dublin, Ireland Google Ireland Ltd Full time

    Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role. Ability to communicate in English and Spanish fluently to support client relationship management in this region. Preferred qualifications: Master's degree in...

  • Telesales & Customer Service Representative

    3 weeks ago

    Dublin, Ireland Cpl Full time

    Telesales & Customer Service Representative Location - DublinWork model - HybridContract type - Permanent, full-timeWorking hours - Monday to Saturday, Rotating shift (between 8:00am - 8:00pm) At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for...

  • Customer Service Representative

    2 months ago

    Dublin, Ireland Run My Recruitment Full time

    The successful candidate will work within the Insurance customer service department. The role will be dealing directly with customers, answering queries on their policies, renewal queries, mid-term adjustments and any other insurance queries our customers may have. The role provides an opportunity to get experience in the areas of customer service, customer...

  • Investments Relationship Manager

    3 weeks ago

    Dublin, Ireland The Panel Group Full time

    Our client, a leading international investment manager, is currently seeking a Spanish speaking Relationship Manager to join their Dublin based team. The role is focused on virtually managing relationships with high-net-worth clients based in Spain. The Job: Build long standing relationships with clients, ensuring they always receive exceptional service...

  • RTR Manager

    5 months ago

    Dublin, Ireland Abbott Full time

    ABOUT ABBOTT   Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional’s and branded generic medicines. Our 107,000 colleagues serve people in more than...

  • Customer Care Advocate

    5 months ago

    Dublin, Ireland Shutterstock Ireland Limited Full time

    The Opportunity: Shutterstock is a global technology company that powers one of the world’s largest marketplaces for high quality photos, illustrations, videos and music utilized by corporations, creative agencies, media and entertainment production companies, and news agencies of all sizes. Our goal is to help the world experience images, footage, and...

  • Sales And Service Representative

    3 weeks ago

    Dublin, Ireland Actavo Group Full time

    Actavo Sales And Service Representative - HomeCharge Sales/Marketing Dublin Permanent PART 1 : Role Details Role Title Sales and Service Representative Department Actavo HomeCharge Reports To Team Leader Location Dublin 12 PART 2: Role Purpose As a Sales & Service Representative, you will be responsible for converting HomeCharge electric...

  • Customer Success Advocate

    4 months ago

    Dublin, Ireland Square Full time

    Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel...

  • Customer Service Representative

    5 months ago

    Dublin, Ireland Rapport Guest Services Full time

    Role Responsibility Within this role you you will be: • Acting as the main point of contact welcoming internal and external guests. Providing support for meetings & events. • Proactively deal with any enquiries, in person, via the phone or email in a timely and professional manner. • First line support for any IT and AV requirements within the...

  • Enterprise Digital Specialist

    1 month ago

    Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview As an Enterprise Digital...

  • Inside Sales Executive

    3 months ago

    Dublin, Ireland Temenos Full time

    THE ROLE Are you interested in working in amulti-cultural global organization? Do you have a passion for sales, a drivefor success and expanding both your professional knowledge, but also your personaldevelopment? Are you fluent in Spanish ? Your role is to assist the sales& marketing team in Europe and support the lead generation process. This role...

  • Customer Service Analyst

    5 months ago

    Dublin, Ireland 02623 Citibank Europe plc Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in communications and customer service. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing...

  • Customer Support Representative

    5 months ago

    Dublin, Ireland Playrix Full time

    Customer Support Representative (Russian) Playrix is the largest gaming company in Europe and is among the top 3 most successful mobile developers in the world. We have created such hit games as Gardenscapes, Fishdom, Manor Matters, Homescapes, Wildscapes, and Township, which have been downloaded more than 2 billion times. Over 100 million people play...

Spanish Customer Service Representative

3 months ago

Dublin, Dublin City, Ireland Cpl Full time

Role - Customer Service Representative - Spanish

Location - Dublin

Contract type -Full time

Work Model - Remote

Working hours - Mon - Fri 7am - 7pm shift

Language - Spanish, Italian and English

At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.

The Customer Service Representative is accountable for providing customer service support in the financial services sector to customers of a global bank, including the provision of information, resolution of queries, communication with internal customers and handling of complaints.

The CSR will be dealing with external contacts (customers from relevant markets) and internal contacts (specialists from various departments within the bank)

The Customer Service Representative will be working within and always promoting the Company Values.

Duties and Responsibilities:

Provide Information on Pension Payments

  • Handling requests on missing payments
  • Providing information on previous payment
  • Provision of information on cheques
  • Provision of movements carried out

Provide information on payment methods

  • Provide consultancy concerning the most efficient methods of payments available
  • Provide customers with information on the choice of payment methods
  • Process changes to instructions regarding payment tools

Handle questions on international payments

  • Process changes of personal data and customer addresses
  • Process changes on payment preferences
  • Handle enquiries on payment methods, Western Union and cheque payments.

Provide information on miscellaneous queries

  • Handling queries relating to proof of life procedures

Desired minimum requirements:

Education and Experience:

  • Minimum 6 months experience in a customer service environment, preferably in a finance, banking, payments, or pensions sector.
  • Excellent knowledge of Microsoft Office products

Essential Skills and abilities:

  • Ability to function in a fast-paced environment where standard of quality and timeliness are established
  • Must possess excellent PC skills
  • Must be goal orientated
  • Ability to speak, read and comprehend required language(s), including English and possess good verbal communications skills
  • Must possess superior listening skills
  • Ability to deliver information at customer's knowledge level in an understandable manner
  • Strong interpersonal skills and ability to think independently and follow through effectively
  • Ability to apply a logical problem-solving approach to resolving customer problems and enquiries
  • Must be numerate and possess excellent attention to detail

Benefits and perks:

Extensive Training & Development.

Internal career progression opportunities.

Employee assistance programme (EAP).

Hive medical cash plan.

PRSA Scheme.

Employee engagement initiatives

What would you bring?

As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.

Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated

Equal opportunity employers:

At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.

For more information, don't hesitate to reach out your journey to becoming a valued part of Covalen starts here.

Apply Now or Reach Out for More Information.

#Covalen #BPOjobs #Innovation #CareerOpportunity #JoinOurTeam #Covalenjobs #CovalenLinkedin #SpanishSpeakers #CplCovalen #Banking #Financejobs #customerservice #Insurance #Spanish