Product Expert, Customer Support

About the RoleWe are looking for data people to join our Product Expert team and provide exceptional technical support to our customers.As a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. You will be both the face of Omni,...

Senior Customer Experience EngineerWe are seeking a skilled Senior Customer Experience Engineer to empower our customers through exceptional support. As a key member of our team, you will play a critical role in delivering world-class experiences that turn our customers into fans.Key ResponsibilitiesTrack customer incidents, engage with strategic customers...

Base payBase pay range: Direct message the job poster from Focal FactCompany OverviewCompany Overview:Focal Fact is an expert network firm HQ'ed in Dublin, Ireland. We connect industry experts with client organizations worldwide to exchange market and product information. The company was founded in 2019 and has since grown rapidly. We are focused on building...

Product Delivery Expert JobThis is a fantastic opportunity for a highly skilled Product Delivery Expert to join our team and be part of a significant project.Lead the delivery of product backlogs to maximize product value and customer satisfactionServe as the primary point of contact to various stakeholders on behalf of the project team and identify product...

OverviewWe're looking for a smart, curious and empathetic individual to join our Customer Support Team in Dublin. As a Support Specialist, you will help customers maximise clarity in their work and empower them to get the most out of Asana, our cloud-based work management platform. You will handle questions, feature requests, bug reports, and educate...

We're looking for a smart, curious, and empathetic individual to join our Customer Support Team in Dublin.As part of our Support Team, you will help customers maximize clarity in their work and empower them to get the most out of Asana, our cloud-based work management platform. You will assist customers with questions, feature requests, bug reports, and...

Product Support Specialist - GalwayLaunch Your Career in Medical Technology: Make a Global Impact from Ireland.Are you a fluent German or Norwegian speaker with a passion for technology and helping people? Do you want to use your language skills to support cutting-edge medical products that improve patients' lives?This is your chance to become a vital link...

As a customer support professional, you will be working with our customers to ensure their success. This role involves using your product knowledge and support experience to create exceptional customer experiences that not only resolve issues but also advocate for the brand.Key Responsibilities:Respond to customer inquiries through live chat and emailGuide...

Job TitleProduct Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical support to our customers.This role involves utilizing your knowledge of SQL, data analytics, and product expertise to assist customers with...

OverviewCustomer Support Manager, EMEA at Klaviyo – Dublin, Ireland (Hybrid: 3 days per week in office).Join Klaviyo to lead our EMEA customer support team and help build a strong cross-functional operation as we scale. You will work with a newly established Irish-based team and shape a culture aligned with Klaviyo's values.Our mission is to be experts and...