Team Lead, Payroll

2 weeks ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time

At Talent Evolution Group (TEG), we are passionate about providing our clients with the best talent experience possible.
We work with our clients through our Managed Staffing RPO - Permanent and MSP – Contingent workforce programs, as well as providing additional innovative solutions to meet their talent challenges.
Ex | Cx | Dx
Employee Experience | Customer Experience | Digital Transformation
We are looking for a
Team Leader
to join our Centre of Excellence Team.
The team leader will be responsible for leading the CoE administration functions supporting multiple TEG MSP clients, focusing on business process excellence and creating positive experiences for our contingent workforce and clients.
Responsibilities of the Role:
Manage the bespoke onboarding process across multiple TEG clients.
Manage the centralized helpdesk for all MSP TEG clients and workers.
Be the point of contact for payroll, invoicing, and POs.
Motivate, coach, and encourage the team by creating an environment that promotes positive communication, fosters team bonding, and enables team members to build and lead teams in a fast-paced environment.
Drive business-making and effectively manage multiple projects.
Project Management.
Identify improvement opportunities within workflows.
Requirements for the Role:
2-3 years of team lead / people management experience.
Minimum of 1 year payroll experience.
Experience managing a helpdesk.
Well-organized, energetic, result-oriented, self-driven with a strong managerial style, a collaborative mentality, and the ability to conduct strategic and analytical thinking.
Clear communication and accountability.
Strong numerical and data reporting skills.
Strong IT skills - MS Office.
Experience working with customers and being proactive and responsive to internal and external customer needs.
Ability to work independently and as part of a wider team.
Proven track record of meeting delivery SLAs & KPIs.
Demonstrates flexibility and adaptability to succeed in a changing environment.
Excellent communication skills and an ability to engage and connect with people.
Willingness to travel to internal and client sites when required.
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