Current jobs related to IT Application Support Engineer – German Language - Letterkenny, Donegal - Tata Consultancy Services
-
German Language IT Support Specialist
5 days ago
Letterkenny, Donegal, Ireland beBeeGerman Full timeThe role of a Tech Support Engineer with German language skills is available in a cutting-edge technology environment.Job DescriptionWe are seeking an experienced IT Application Support Engineer to join our team. This is a unique opportunity for the successful candidate to work within a healthcare environment, contribute to project and service delivery, grow...
-
Letterkenny, Donegal, Ireland beBeeTechnical Full timeTechnical Support Specialist OpportunityWe are seeking a highly skilled and motivated Technical Support Specialist to join our team in Letterkenny, Co. Donegal. The successful candidate will provide technical assistance and support to customers across Europe, utilizing their expertise in IT systems and software applications.About the RoleThis is an exciting...
-
Tech Support Engineer – Fluent German
3 days ago
Letterkenny, Donegal, Ireland Methodius Ltd Full timeMy client is currently looking for a Tech Support Engineer with German to join their growing team.You'll use your IT skills in a cutting-edge technology environment, supporting Medical software systems across Europe. This is an exciting opportunity which will enable you to grow your technical skill set.My client is a consulting business, a purpose-led...
-
Technical Support Engineer – Fluent German
1 week ago
Letterkenny, Donegal, Ireland Methodius Ltd Full timeTechnical Support Engineer – Fluent GermanMy client is currently looking for a Tech Support Engineer with German to join their growing team. You'll use your IT skills in a cutting-edge technology environment, supporting Medical software systems across Europe. This is an exciting opportunity which will enable you to grow your technical skill set.My client...
-
Technical Support Engineer – Fluent German
6 days ago
Letterkenny, Donegal, Ireland Methodius Ltd Full timeMy client is currently looking for a Tech Support Engineer with German to join their growing team. You'll use your IT skills in a cutting-edge technology environment, supporting Medical software systems across Europe. This is an exciting opportunity which will enables you to grow your technical skills set.My client is a consulting business, a purpose-led...
-
Technical Support Specialist
3 days ago
Letterkenny, Donegal, Ireland beBeeEngineer Full timeOur company is seeking a Tech Support Engineer with German language skills to join our team in Letterkenny, Co. Donegal.You will work in a high-profile environment within a healthcare setting supporting medical software systems across Europe.The successful candidate will contribute to project and service delivery, grow professionally, and work alongside a...
-
Application Support Engineer
2 weeks ago
Letterkenny, Donegal, Ireland Tata Consultancy Services Full timeRole: Application Support Engineer ( Mid & Senior)Job Type: PermanentLocation: TCS GDC, Letterkenny, Co.Donegal, Ireland – HybridReady to utilise your skills in Application Support, supporting major Banking Group Client within the EU?Are you looking for an exciting opportunity to contribute towards project/service delivery, grow professionally and work...
-
Senior Application Support Engineer
5 days ago
Letterkenny, Donegal, Ireland Methodius Ltd Full timeMy client is currently looking to hire an experienced Application Support Engineer to be part of a growing team. They are a growing global IT multinational at the forefront of innovation and transformation. Join a team supporting an International Banking client, where you will have the opportunity to play a key role within a strategic account from them where...
-
Senior Application Support Engineer
3 days ago
Letterkenny, Donegal, Ireland Methodius Ltd Full timeMy client is currently looking to hire an experienced Application Support Engineer to be part of a growing team. They are a growing global IT multinational at the forefront of innovation and transformation. Join a team supporting an International Banking client, where you will have the opportunity to play a key role within a strategic account from them where...
-
Application Support Specialist
2 days ago
Letterkenny, Donegal, Ireland beBeeSupport Full timeApplication Support SpecialistOur company is seeking an experienced Application Support Engineer to join a growing team. This role involves providing high-level support to our clients in a fast-paced, mission-critical environment.
IT Application Support Engineer – German Language
1 month ago
Role: IT Application Support Engineer – German Language / MedTech
Job Type: Permanent
Location: Hybrid
Ready to utilise your skills in a medical technology environment, supporting hospital systems across the EU?
Are you looking for an exciting opportunity to contribute towards project/service delivery, grow professionally and work alongside a magnificent team?
Join us as an IT Support Engineer – German Language / MedTech
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
- Grow your career, while being exposed to new technologies.
- Be part of an exciting team where you will be challenged every day.
- Work with customers and identify opportunities to support their strategy and improve their processes across functions.
The Role
As an IT Application Support Engineer with German language skills(B2 or above), you will join our EMEA Customer Care division. The team, work in a high profile, mission critical environment within a Healthcare Environment. Early and appropriate responses are essential to providing technical support for Cardio and Radiology Products & related infrastructure.
In this role, you will work with a team built on collaboration, communication, focus & motivated to delivering excellent service & support. Our team is responsible for troubleshooting incidents ranging from P1-P5, both proactive and reactive in nature.
Languages-required:
German (B2 or greater) & English
Key Responsibilities:
- Troubleshoot and resolve Incidents & Service Requests.
- Manage incident queues & incident intake channels.
- Take ownership of incidents & communication with customer as required.
- Respond in a timely fashion to reactive or proactive incidents.
- Record and document incident tickets.
- Monitor omnichannel intake.
- Detail accurate information in case documentation.
- Coordinate internally with other support groups in timely fashion.
Your Profile
Key Skills/Knowledge/Experience:
- German language skills (B2 or above).
- Strong understanding of Windows Servers 2008,2012,2016.
- Ability to understand application workflows.
- Ability to troubleshoot infrastructure related issues.
- Basic Linux Service Administration.
- Basic MySQL/MS SQL skills.
- Time management skills.
- Customer Service experience.
- Proven strong written and verbal communication skills.
- Self-motivated and willingness to learn.
- Proficiency in understanding, analysing, and defining corrective actions from data provided in logs, traces, and heap dumps.
Good to have:
- Degree or Certificate in I.T. or related discipline is preferred.
- ITIL certifications.
- Experience in Support Services.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion & Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts 1998-2011 (as amended) and the Equal Status Acts 2000-2012 (as amended).
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You'll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process (including completing the application form) or interview, please contact us at UKI.recruitment@tcs.com with the subject line: "Adjustment Request" or liaise with recruiter rebecca.mcclelland@tcs.com to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
#J-18808-Ljbffr