Market Community Operations Specialist

4 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
Job Description

We are seeking a highly skilled Market Community Operations Specialist to join our team in Dublin 18, Sandyford. As a key member of our community operations team, you will play a critical role in ensuring the quality and integrity of our online community.

The successful candidate will be responsible for investigating and resolving reported issues, enforcing clients' Terms of Use, and becoming knowledgeable about our products and community standards. You will also utilize market-specific knowledge and insights to find scalable solutions to improve the support of our community of users.

To succeed in this role, you must have strong personal resilience, excellent interpersonal skills, and the ability to operate in a pressured and fast-paced environment. You should also have a high level of adaptability, positive approach to challenges, and effective time management & prioritisation skills.

The ideal candidate will have a Fluent level of Spanish language in oral and written communication, with an advanced level of English (C1). In return, we offer a competitive salary of €29,700 per year, a 25% salary uplift for working late hours, meal on-site, private healthcare, pension contribution, and extensive training.

This is an office-based job, and you must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable). If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please apply today.



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