
Front Desk Assistant
4 days ago
We are seeking an enthusiastic and organized individual to join our team as a Night Porter. The successful candidate will be responsible for ensuring the smooth operation of our hotel during night shifts.
Job Description- Check in and out hotel guests, responding promptly to their needs and requests.
- Assist guests with luggage/porterage, ensuring their stay is comfortable and stress-free.
Additional responsibilities include:
Cleaning and Maintenance- Clean areas in the hotel, including the lobby, back office, stairways, restaurant and bar floor, public and staff areas, and meeting room floor.
- Set up function rooms, the breakfast area, and other areas as directed by the manager on duty or as per the nightly checklist.
Ensuring the front entrance and outside of the hotel are clean and tidy at all times, including emptying bins and picking up rubbish, is also a key responsibility.
A full understanding of the hotels fire procedures is necessary to ensure the safety of all staff and guests.
Setting up meeting rooms is also a critical part of this role.
Required Skills and Qualifications- Experience working with customers
- Good spoken English
- Strong organizational skills
- Able to work in a busy environment
- Team player
- Free meals on duty
- 50% Off Food and Beverage in all properties
- €60 employee rate on rooms for all owned hotels
- 30% off Friends & Family rate
- Extra annual leave day for every year worked (5 days maximum)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
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