Customer Success Engineer

4 days ago


Dublin, Dublin City, Ireland Amazon Full time

At Amazon, we are seeking a Customer Success Engineer to join our team. As a Customer Success Engineer, you will contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform.

About the Team

You will engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you act as a single point of contact to Enterprise Support customers, make recommendations on how new AWS offerings fit in the company strategy and architecture, and complete analysis and present periodic reviews of operational performance to customers.

A Bachelor's degree, experience with operational parameters and troubleshooting for three or more of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment, and fluent English and Mandarin language skills are required.



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