
Chief Client Advocate
6 days ago
This is a critical position in building and maintaining strong relationships with clients in the Generative AI space.
Key Responsibilities:
- Understanding customer requirements to position the product to meet those needs.
- Fostering strong and proactive relationships with key stakeholders on the client side.
- Conducting training sessions for clients on the effective use of our AI products.
- Identifying opportunities for upselling additional services or features to existing clients.
- Providing ongoing technical support to clients, addressing and resolving any issues promptly.
- Collaborating with the sales team, product development, and other departments to deliver solutions to customers.
Requirements:
- A minimum of 5 years of demonstrable experience in SaaS Enterprise Software sales, particularly in the AI domain.
- Demonstrated strong emphasis on technical proficiency and relevant experience.
- Experience in startup environments with Product Led Growth (PLG) strategies.
Company Overview:
We are at an inflection point where immersive experiences and generative AI is about to transform every aspect of communication, collaboration, and learning. With an increasingly liquid workforce and a distributed customer base - every organization is rethinking the way it works and the way it builds and grows relationships. Born as a distributed company that celebrates multiculturalism, we have nearly 100 employees in North America, Europe, and Asia.
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