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Improving Customer Service Experience
2 weeks ago
Job Title: Senior Software Engineer I, Seller Services Urgent
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Job Description: We are seeking an experienced software engineer to join our team in Dublin. The successful candidate will be responsible for improving the customer service experience and convos infrastructure that enable us to deliver efficient, high-quality, and scalable support to our buyers.
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Responsibilities:
">- Work collaboratively with multiple engineers at a range of levels to support you in gaining critical onboarding about how we design and write software.
- Work closely with stakeholders to improve existing processes by optimizing existing internal tools or/and creating new ones.
- Continuously learn from your teammates and share your own insights with them.
- Push code to production early and often using our continuous deployment systems.
- Empathy, ownership, communication, and technical skill are valued equally.
- Participate in code and design reviews and maintain high standards of code quality.
Requirements:
">- Care as much about building great products as you do writing great code.
- Code quality is critically important to you, and you can help your team and others improve the quality of existing codebases.
- Have a knack for organization and breaking down large problems into smaller ones.
- Be autonomous, determined and a fast learner.
- Confidently communicate efficiently and effectively.
Benefits:
">- An equity package.
- An annual performance bonus.
- A competitive benefits package that supports you and your family.
About Us:
">We believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
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