Customer Service and Telesales Representative
5 days ago
The ideal candidate will possess excellent communication skills, with the ability to build strong relationships with clients and prospects.
Key responsibilities include:
- Handling high-volume inbound and outbound calls, emails, and web chats in an efficient manner.
- Providing exceptional customer service, resolving issues promptly, and maintaining a positive attitude.
- Working effectively within a team environment to meet individual and team performance targets.
- Adhering to established processes and procedures to ensure consistency and quality.
Required Skills and Qualifications:
- Excellent verbal and written communication skills.
- Able to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Experience in a customer-facing role or call center environment is desirable.
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Telesales Representative
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Dublin, Dublin City, Ireland The People Group Full timeWe are seeking a motivated Telesales Representative to establish and lead a telesales function in a fast-growing, family-owned FMCG food packaging company. Working closely with sales and customer service teams, this role will drive sales growth, expand customer base, support key account management, and promote self-serve adoption on a new online...
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