
Hearing Aid Specialist
3 days ago
We are passionate about delivering exceptional patient care and providing expert advice on hearing aids.
Our aim is to create a welcoming environment for both our staff and customers, where everyone feels valued and supported.
Role OverviewTo contribute to the successful operation of our store by effectively dispensing hearing aids to individuals with hearing difficulties, thereby optimizing sales and profitability.
Deliver outstanding customer service and be a key member of our retail team.
- Work under the direction of your line manager to meet required standards.
- Liaise with store staff to book hearing awareness checks from various sources.
- Apply NHS practices and procedures as necessary.
- Maintain high standards of customer service.
- Continuously improve skills and product knowledge.
- Select and demonstrate hearing aids according to agreed standards and fit them as required.
- Complete service appointments and re-fit hearing aids as needed.
- Take accurate aural impressions for hearing aid manufacture.
- Maintain accurate client records, adhering to security standards.
- Be registered with the Health Professions Council as a Hearing Aid Dispenser.
- Possess excellent customer service skills.
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