Customer Growth Manager

2 days ago

Dublin, Dublin City, Ireland beBeeRetention Full time €75,000 - €100,000

At the forefront of commercial strategy, a skilled Proposition & Retention Manager drives growth, enhances customer loyalty and revenue across their mobile customer base.

Main Responsibilities:
  • Lead campaigns to retain customers, promote loyalty and boost sales
  • Create targeted offers to reduce churn and re-engage inactive subscribers
  • Collaborate with CRM, Digital, Data and Sales teams to achieve results-driven outcomes
  • Analyse performance data to optimise pricing, retention strategies and the in-life customer experience
  • Promote customer-centric propositions that align business goals with customer needs

The ideal candidate will possess 5 years' experience in product management, proposition or commercial strategy (telecoms/mobile sector preferred). They will have strong commercial acumen and base management expertise, combined with excellent analytical skills, attention to detail and proven ability to lead cross-functional projects in fast-paced environments.

Key Qualifications:
  • Proven track record in commercial management, with a focus on customer retention and growth
  • Strong analytical and problem-solving skills, with the ability to interpret complex data
  • Excellent communication and leadership skills, with the ability to collaborate with cross-functional teams
  • Able to work in a fast-paced environment, prioritising multiple tasks and meeting deadlines
What We Offer:

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer experiences and driving business success.

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