Contract Renewal Specialist
4 days ago
This is a key role within the Abrivia team, responsible for managing contract renewals and ensuring smooth operations for existing customers. The successful candidate will work closely with internal teams, suppliers, and customers to prepare accurate quotations, process orders, and support a seamless experience from start to finish.
The primary objective of this position is to develop a deep understanding of Abrivia's products, services, systems, and processes to support the quoting, ordering, and renewal cycles for existing customers. This involves managing the renewals process, collaborating with drivers from the initial quotation stage to delivery, and ensuring compliance with all internal procedures and maintaining accurate documentation and contracts.
The ideal candidate will have strong attention to detail, excellent interpersonal and team collaboration skills, and analytical skills to manage product quotations and develop reports. Proficiency in finance, particularly in the calculation of finance leases, is highly desirable. Experience with Microsoft Office, particularly Excel and Outlook, is essential.
In addition to these core responsibilities, the successful candidate will contribute to new projects and initiatives to improve the department's efficiency and effectiveness. This may involve working on data analysis, identifying areas for process improvement, and implementing changes to enhance customer satisfaction and operational performance.
To be successful in this role, you will need to possess excellent project management, time management, and decision-making skills. You will also require strong organisational, presentation, and communication skills (both written and verbal) to effectively collaborate with stakeholders and communicate complex information.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we would love to hear from you
Key Responsibilities:
- • Develop a deep understanding of
• Manage the renewals process, collaborating with drivers from the initial quotation stage to delivery.
• Assist with implementing new processes as part of the evolving business model.
• Ensure compliance with all internal procedures and maintain accurate documentation and contracts.
• Prepare quotations for new purchases and leases.
• Complete work requests on time and in line with service level agreements.
• Contribute to new projects and initiatives to improve the department's efficiency and effectiveness.
Key Requirements:
- • Strong attention to detail with a focus on accuracy.
• Energetic self-starter with excellent interpersonal and team collaboration skills.
• Strong numerical skills
• Analytical skills to manage product quotations and develop reports.
• Proficiency in finance, particularly in the calculation of finance leases, is highly desirable.
• Experience with Microsoft Office, particularly Excel and Outlook.
• Excellent project management, time management, and decision-making skills.
• Strong organisational, presentation, and communication skills (both written and verbal).
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