Customer Partnership Development Specialist

2 weeks ago


Dublin, Dublin City, Ireland beBeePartnership Full time €72,000 - €108,000
Senior Customer Partnership Specialist

To excel in this position, you will need to possess exceptional communication and relationship-building skills. Your ability to work collaboratively with key stakeholders and provide tailored consultations will be essential in helping businesses enhance their customer experience.

Key Responsibilities:
  • Deliver a premium service experience to assigned accounts' key decision-makers
  • Collaborate closely with the wider Operations team to ensure seamless support across multiple channels, including documentation and product feedback
  • Foster long-term relationships that drive loyalty to our solutions and products
  • Cross-functionally engage both internally and within user organizations to develop operational solutions addressing diverse subjects such as global expansion, adoption, and dispute resolution
  • Work alongside Customer Success and other user-facing teams as part of a larger initiative to provide comprehensive support to users
  • Lead user-facing meetings via video conferencing or in-person sessions
  • Contribute to the ongoing development of our support offering by collaborating on its design
  • Develop and implement user-facing content for long-term solutions


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