Client Solutions Executive

5 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time
About Our Team

Cpl Healthcare is committed to fostering an inclusive environment where diversity and equality thrive.

We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members.

Job Description

As a Client Solutions Executive, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives.

Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.

Key Responsibilities
  • Produce and exceed revenue and asset targets annually.
  • Work with sponsoring clients to develop and rollout successful supplier finance sales programs.
  • Build robust active program pipelines.
  • Discuss pricing and contracts, and negotiate pricing rates when necessary.
  • Provide feedback and work closely with internal Client teams on customer prioritization, account planning, and goal setting.
Requirements
  • Possess a deep-rooted passion for delivering success.
  • Customer focus – ability to engage with customers and build client relationships.
  • Excellent organizational, planning, and prioritization skills.
  • Problem solving.
  • Fluency in English language is a must.
  • Strong management skills.
  • Superior verbal and written communication skills.
  • Excellent influential skills.
  • Ability to efficiently work to specified project delivery deadlines.
  • Communication & interpersonal skills.
  • Minimum of one year's experience in a client-focused environment.
  • Proven communications strategy and style.
  • Experience providing best-in-class dedicated client service is preferred.
  • Experienced Sales or Customer Service person (33% sales / 66% project & account management).
What We Offer
  • A hybrid-working model that offers flexibility.
  • Opportunities for training & development.
  • Internal career progression opportunities.
  • An employee assistance programme (EAP).
  • A Hive medical cash plan.
  • A PRSA Scheme.
  • Employee engagement initiatives.
  • A bike-to-work scheme.

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