Technical Support Engineer

7 days ago

Galway, Galway, Ireland beBeeSystem Full time €55,000 - €80,000

At the forefront of free space optical communications, pioneering advancements in manufacturing engineering for cutting-edge FSO systems is crucial.

Job Requirements
  • Provide timely and effective support for all staff, diagnosing and resolving hardware, software, and network issues promptly.
  • Install, configure, and maintain operating systems, applications, and peripherals for laptops, desktops, and engineering workstations efficiently.
  • Manage core infrastructure including Windows Server, Azure Entra ID, SonicWall firewalls, switches, wireless networks, VLANs, and VPNs securely.
  • Administer cloud and SaaS environments including Google Workspace, AWS effectively.
  • Implement and maintain system patching, updates, backups, and disaster recovery processes in line with policy.
  • Enforce security controls, MFA, access management, and endpoint protection across the organisation regularly.
  • Maintain accurate asset inventories and documentation to support operational continuity and compliance audits.
  • Support secure environments for engineering workloads, including CAD, PDM, and HPC systems safely.
  • Collaborate with stakeholders on incident response, monitoring, and continuous improvement of IT security posture.
  • Provide technical input into IT and security projects, including infrastructure upgrades, cloud deployments, and automation initiatives.

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