
Service Operations Manager
2 weeks ago
A key opportunity exists for a dedicated Service Operations Manager to lead a national service team and drive customer satisfaction, productivity, and profitability.
This role offers real scope for growth within a fast-paced, dynamic environment where no two days are the same. You will have the chance to work with a forward-thinking organization that values your ideas and initiative.
The successful candidate will oversee the day-to-day running of the service team, planning and organizing tasks to meet business objectives.
- Plan and organize a busy service team to ensure efficient delivery of services
- Develop and implement strategies to improve customer satisfaction and retention
- Monitor and analyze team performance, identifying areas for improvement and implementing changes as needed
- Collaborate with cross-functional teams to achieve business objectives
We are looking for individuals with 2+ years of experience in a leadership role, preferably in Engineering or Construction. While industry experience is desirable, it is not essential. The successful candidate will have excellent communication and interpersonal skills, with the ability to motivate and lead a high-performing team.
Requirements- 2+ years of experience in a leadership role
- Experience planning and organizing a busy service team
- Industry experience in Engineering or Construction (desirable)
- Excellent communication and interpersonal skills
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