Service Coordinator

2 days ago


Dublin, Dublin City, Ireland beBeeservice Full time €30,000 - €35,000
Overview

We are seeking a highly skilled Technical Service Coordinator to join our team.

Responsibilities
  • Provide comprehensive administrative support across the service department, ensuring seamless operations.
  • Prepare detailed quotes for service works, follow up with clients, and schedule engineers effectively.
  • Coordinate service schedules, maintenance tasks, and engineer schedules to optimize productivity.
  • Maintain and update technical documentation, service records, and compliance logs accurately.
  • Act as a liaison between the service department and other teams, fostering strong relationships.
  • Monitor the status of service jobs and escalate delays or issues promptly.
  • Raise tickets for invoicing quoted works; liaise with billing to ensure correct invoicing procedures.
  • Track technical visits and provide management metrics to enhance service levels.
Qualifications / Skills
  • Previous experience in a technical, service coordination, or administrative role is essential.
  • Proficiency in Microsoft Office Suite is required.
  • Strong organizational and communication skills are necessary for success.
  • Able to learn to interpret technical documents effectively.
  • High attention to detail and accuracy in data entry and record-keeping are crucial.
Benefits
  • Competitive salary & bonus structure
  • Pension Contribution Scheme
  • Discounted Health Insurance Group Scheme
  • TELUS Health Employee Assistance Programme (EAP)
  • Fast-paced and friendly team environment
  • Continual training and development
  • Annual leave, increasing with service
  • Modern offices with excellent facilities
  • Established CSR, Wellness, and Social Committees
Employment details
  • Department: Yuno Energy Heat
  • Employment Type: Full Time
  • Location: Dublin 18

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