Retention Experience Specialist
2 days ago
In this pivotal role as Loyalty Proposition Specialist, you will shape the customer experience landscape at Three Ireland, fostering a deep understanding of our customers' needs and preferences. Your mission is to design and execute loyalty strategies that deliver tangible benefits to both customers and the business.
ResponsibilitiesYour primary responsibilities will include:
- Designing and implementing loyalty programs that drive customer engagement and retention
- Collaborating with stakeholders to develop and refine the customer loyalty proposition
- Analyzing customer data to inform loyalty strategy decisions
- Degree in Marketing, Business Administration, or related field
- Minimum 3 years of experience in loyalty program management or customer experience
- Exceptional analytical and problem-solving skills
We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package, including flexible working arrangements, competitive salary, and more.
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Sales and Retention Specialist
3 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeSales and Retention SpecialistWe're seeking an experienced Sales and Retention Specialist to join our team at Cpl Healthcare.As a key member of our sales and retention department, you will be responsible for building and maintaining relationships with existing and new customers.Your primary focus will be on identifying opportunities for growth and...
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Retention Marketing Specialist – ECommerce
3 weeks ago
Dublin, Dublin City, Ireland Mint Marketing Talent Full timeAn exciting opportunity has arisen to create a Retention & CRM Marketing function for a growing Irish ECommerce & Retail group trading globally. You will have a track record of working in a fast-paced environment and delivering on ambitious growth targets through driving customer engagement, purchase frequency and lifetime value. The role will report to the...
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Growth and Retention Specialist
2 days ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeAbout the Role:The Growth and Retention Specialist will be responsible for shaping and scaling customer success initiatives across Klaviyo's diverse and growing customer base.This individual will utilize Gainsight's Journey Orchestrator to action insights and data into proactive outreach to mitigate churn risk and facilitate customer growth.
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Customer Retention Specialist
5 days ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeKlaviyo Inc. is seeking a talented Customer Retention Specialist to join our post-sales team. As a key functional member, you will be responsible for driving a successful and timely renewal process for manually-contracted customers.About the Job:Drive cross-functional collaboration between sales, customer success, finance, and legal stakeholders to ensure...
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Strategic Customer Retention Specialist
5 days ago
Dublin, Dublin City, Ireland SAP SE Full timeStrategic Customer Retention SpecialistThis role is responsible for developing and implementing strategies to retain customers and drive business growth. The ideal candidate will have extensive experience in customer relationship management and a proven track record in driving revenue growth.Responsibilities:Special & Strategic Projects:In addition to...
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Insurance Retention Expert
7 days ago
Dublin, Dublin City, Ireland Arthur J. Gallagher & Co. (AJG) Full timeGallagher Ireland OverviewGallagher Ireland has over 100 years of combined insurance experience, offering business, personal, and financial insurance solutions that protect what matters most to our customers.We strive to deliver exceptional customer service, niche insurance solutions, and expert advice through our global network, which provides services in...
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Retention Lead
2 weeks ago
Dublin, Dublin City, Ireland WinLux Europe Full timeAbout The RoleWe are looking for a Retention Lead to take ownership of our player engagement and retention strategies within our fast-growing iGaming project. This role requires an expert in lifecycle marketing who can design, implement, and optimize multi-channel retention campaigns to maximize player lifetime value (LTV) and reduce churn. The ideal...
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Account Retention Manager
2 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAbout Us:Cpl Healthcare is a leading provider of recruitment and workforce solutions. Our mission is to deliver exceptional service to our clients and candidates.Role Summary:We are seeking a highly motivated and proactive Customer Success Specialist to join our team. The successful candidate will have strong analytical and goal-oriented skills, with the...
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Customer Retention
2 weeks ago
Dublin, Dublin City, Ireland Expeditors Full timeJob Description Support and drive both business retention and development through existing Expeditors' customers. Maintain a CRD structure (both in resources & skills) that allows you to service & grow your customer base. Ensure you are in sync with company strategy & financial expectations and understand how your role aligns to these expectations. ...
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Customer Retention
2 weeks ago
Dublin, Dublin City, Ireland Expeditors Full timeCustomer Retention & Development ManagerCompany DescriptionGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000 trained professionals250+ locations worldwideFortune 500Globally...
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Customer Retention
4 days ago
Dublin, Dublin City, Ireland Expeditors International Full timeCustomer Retention & Development ManagerFull-time"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...
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Customer Retention Lead
20 hours ago
Dublin, Dublin City, Ireland Shardeum Full timeWe are looking for a skilled Customer Retention Lead to join our team. As a key member of our organization, you will play a critical role in developing and implementing strategies to enhance customer retention and drive growth.The ideal candidate will have 3+ years of experience in Customer Success at a fast-growing software company, with a proven track...
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Retention Ops Manager
3 weeks ago
Dublin, Dublin City, Ireland Mint Marketing Talent Full timeAn exciting opportunity has arisen for a Retention Operations Manager (CRM) to join one of Ireland's top utility brands. This role joins an award-winning team during a phase of significant growth. Why this role might be for you: Join a great team and organisation Full benefits list including bonus, pension, 25 days annual leave, fully paid healthcare...
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VP of Customer Retention
5 days ago
Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full timeAt LearnUpon, we are seeking a seasoned VP of Customer Retention to drive customer loyalty and satisfaction. This critical role will oversee the development and execution of strategies that boost customer retention rates, increase revenue growth, and enhance overall customer experience.About the Role:Develop and execute data-driven strategies to improve...
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SME - Data Retention and Implementation
4 weeks ago
Dublin, Dublin City, Ireland Tata Consultancy Services Full timeSME - Data Retention and Implementation (02 01)Role: SME - Data Retention and ImplementationJob Type: PermanentLocation: Dublin, Ireland (Hybrid - 3 days at customer site in Dublin per week).Do you have a proven track record in Data Retention and implementation projects?Are you keen to future proof your career with a global IT player?We have an exciting...
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SME - Data Retention and Implementation
4 weeks ago
Dublin, Dublin City, Ireland Tata Consultancy Services Full timeSME - Data Retention and Implementation (02 01)Role: SME - Data Retention and ImplementationJob Type: PermanentLocation: Dublin, Ireland (Hybrid - 3 days at customer site in Dublin per week).Do you have a proven track record in Data Retention and implementation projects?Are you keen to future proof your career with a global IT player?We have an exciting...
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Polish Customer Retention Expert
6 days ago
Dublin, Dublin City, Ireland The Hustle Full timeWe are seeking a highly skilled Polish Customer Retention Expert to join our team. As a key member of our organization, you will be responsible for helping our customers achieve retention goals.About the RoleThis is an excellent opportunity for a motivated and organized individual to join our dynamic team as a Polish Customer Retention Expert.You will work...
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Customer Retention Lead
3 days ago
Dublin, Dublin City, Ireland Expeditors International Full timeJob OverviewAt Expeditors International, we are seeking a highly skilled Customer Retention & Development Manager to join our team. As a key member of our organization, you will be responsible for driving business retention and growth through existing customer relationships.Key ResponsibilitiesBuild and Maintain Strong Customer Relationships: Develop and...
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Dublin, Dublin City, Ireland Iodireland Full timeThe IoD Ireland provides a platform for directors and business leaders to connect, learn, and grow. Our mission is to instil stakeholder trust and confidence in organisations by educating, informing, and supporting directors and business leaders to lead successfully.Job DescriptionWe are seeking a proactive Membership Engagement & Retention Executive to...
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Retention and Growth Director
3 days ago
Dublin, Dublin City, Ireland Expeditors International Full timeAbout UsExpeditors International is a leading global logistics provider dedicated to delivering exceptional customer service and innovative solutions. We are committed to building long-term relationships with our customers and partners, based on trust, reliability, and mutual benefit.Job SummaryThe Customer Retention & Development Manager will play a...