
Parts Coordinator
6 days ago
We are seeking a dedicated Parts Coordinator to support our Parts Department.
The successful candidate will work closely with the Parts Manager to oversee daily operations, ensuring efficiency and excellent customer service.
- Provide day-to-day guidance and support to Parts Advisors and Senior Parts Advisors.
- Act as first point of contact for operational queries and escalate to the Parts Manager when necessary.
- Monitor Vehicle Health Checks to ensure required parts are identified, priced, and quoted in a timely manner.
- Oversee accurate picking, packing, and distribution of parts to technicians and customers.
This role is ideal for a positive and motivated individual with experience in automotive parts, inventory processes, and DMS operation.
Responsibilities- Support the Parts Manager in overseeing daily operations, ensuring efficiency and excellent customer service.
- Supervise and mentor Parts Advisors and Senior Parts Advisors, providing day-to-day guidance and support.
- Act as first point of contact for operational queries and escalate to the Parts Manager when necessary.
- Ensure all customers are served promptly, professionally, and courteously.
- Monitor Vehicle Health Checks to ensure required parts are identified, priced, and quoted in a timely manner.
- Oversee accurate picking, packing, and distribution of parts to technicians and customers.
- DMS operation skills.
- Strong knowledge of automotive parts and inventory processes.
- Excellent communication skills.
- Leadership ability with experience mentoring or supervising staff.
- Highly organised, with strong attention to detail and ability to prioritise tasks in a fast-paced environment.
- Customer-focused with a proactive and problem-solving approach.
- Basic salary.
- Holiday entitlement.
- Additional leave days.
- Pension scheme.
- Employee Assistance Program.
- Staff discount.
- Proven experience in a Parts Department within the automotive industry.
- Strong knowledge of automotive parts and inventory processes.
- Excellent communication skills.
- Leadership ability with experience mentoring or supervising staff.
- Highly organised, with strong attention to detail and ability to prioritise tasks in a fast-paced environment.
- Customer-focused with a proactive and problem-solving approach.
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