Exceptional Guest Experience Specialist

4 days ago

Cork, Cork, Ireland beBeeHospitality Full time €25,000 - €35,000
Front of House Representative

Join our organization to apply for the Receptionist role.

We are recruiting for a Full-Time Receptionist to join the team. The role is based in a luxury, high-end hospitality-focused environment and emphasizes delivering exceptional guest experiences.

Key Responsibilities
  • Be the first point of contact for guests in the Front of House, delivering a five-star reception experience.
  • Utilize state-of-the-art technology as part of guest services, including discreet hotel sensors and equipment integrated into the lobby.
  • Assist guests with check-in using tablets and the PMS to ensure smooth arrivals and departures.
  • Collaborate with a team of professionals to provide an arrival and departure experience that aligns with brand standards.
  • Maintain a warm, engaging, and professional demeanor to ensure guest satisfaction and repeat business.
Qualifications and Skills
  • Experience in customer service or front desk roles with a warm, engaging presence.
  • Strong communication and interpersonal skills; ability to anticipate guest needs.
  • Comfort with technology and using guest management systems and tablets for check-in/check-out.
  • Ability to work as part of a collaborative team in a fast-paced hospitality environment.
Employment Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Higher Education

We offer an exceptional working environment with development opportunities, state-of-the-art equipment, and competitive pay and benefits.


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