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Enterprise Renewals Specialist

1 week ago

Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time
Our Vision:
We want to empower individuals, teams, and companies to tailor their software to solve any problem and take on any challenge. Our goal is to create a company as diverse and creative as the millions of people we reach worldwide.

The Opportunity:
As a Relationship Manager, you'll play a crucial role in retaining existing customers and driving growth in the EMEA region. Key responsibilities include identifying opportunities for expansion, developing strategic plans, and collaborating with cross-functional teams to ensure successful renewals.

Key Responsibilities:
* Retain existing paid footprints and ensure long-term success with decision-makers
* Drive predictable renewals and expand customer relationships
* Identify opportunities for expansion and develop strategic plans
* Collaborate with CSM team to mitigate risk and ensure customer satisfaction

Requirements:
* 3+ years of experience in account management/renewal management, preferably in a high-volume environment
* Strong negotiation, presentation, and closing skills
* Excellent analytical and problem-solving skills