Senior Organisational Culture and Employee Experience Professional

As a key strategic partner, you will be responsible for developing and implementing an integrated culture and engagement strategy that fosters employee growth, aligns with organisational values, and drives business outcomes.

This role plays a central part in shaping how the organisation connects with and relates to employees. It involves collaborating closely with senior leadership to drive culture, engagement, and leadership development initiatives.

• Build a positive, unified organisational culture rooted in shared values of accountability, collaboration, inclusion, integrity, service excellence, and transparency.
• Implement a comprehensive Culture and Engagement Strategy, ensuring alignment with mission, vision, and business objectives.
• Use data insights and feedback to inform actions, drive positive change, and measure progress.
• Design and deliver interventions at corporate, departmental, or team level to strengthen culture and support organisational development.
• Report on culture initiatives and outcomes to senior leadership and governance committees.

• Collaborate with senior leadership to set engagement priorities, define outcomes, and use data to drive decisions.
• Develop strategies that strengthen employee engagement and support a high-performing, values-driven culture.
• Lead surveys, activities, and initiatives that connect staff to mission, vision, and values, while providing insights to inform positive change.
• Champion organisational values through creative engagement initiatives across all teams.
• Report on engagement programmes and outcomes to senior leadership and governance committees.

• Build leadership capability at all levels through a structured Leadership Development Programme.
• Implement assessments, tools, and initiatives that strengthen leadership capacity and share best practices.
• Deliver development activities using diverse learning methods to equip managers with skills to foster high performance.
• Promote consistent demonstration of leadership behaviours aligned to organisational values.
• Embed coaching principles into leadership and management development.
• Evaluate impact of leadership initiatives and continuously improve programmes.
• Balance internal learning opportunities with strategic external partnerships.
• Support aspiring leaders through targeted programmes and initiatives.

• Build and maintain strong, collaborative relationships with key stakeholders.
• Lead, motivate, and support teams to deliver in a challenging and dynamic environment.
• Foster a culture of service excellence, efficiency, and customer focus.
• Encourage innovation and drive change where needed.

Requirements:

• Minimum 5 years' professional experience in culture, leadership development, employee engagement, organisational design/development, or related HR disciplines.
• Experience in designing and delivering employee surveys and facilitating post-survey action planning.
• Strong communication and interpersonal skills (verbal, written, listening) with proven ability to influence and collaborate.
• Demonstrated experience in people leadership, relationship building, and stakeholder management.
• Strong facilitation, conflict management, and consensus-building skills.
• Project management experience with ability to prioritise, coordinate multiple projects, and meet deliverables under pressure.
• Highly organised, detail-oriented, and able to balance competing priorities with a strong sense of urgency.
• Experience leveraging existing tools and introducing new platforms to support culture and engagement initiatives.
• Ability to work closely with Executive Leadership to deliver impactful outcomes.