Administrative Operations Specialist

17 hours ago

Belfast, Ireland beBeeAdministration Full time £28,500
Key Support Role: Administrative Operations Specialist

This position involves providing administrative support across our Skills for Life and Work Programme. Key responsibilities include:

  • Administrative support for programme activities.
  • Managing incoming enquiries through various channels and assigning referrals to relevant staff members.
  • Processing participant enrollment paperwork using the TAMS system.
  • Monitoring participant attendance and completing related administrative tasks when participants are absent.
  • Collaboration with the training team to ensure courses are registered and relevant materials are prepared in advance.
  • Compiling and maintaining records of long-term and short-term participant outcomes.
  • Conducting compliance checks and audits as required.
  • Supporting the preparation of reports for funders, regulatory bodies, and senior management.
  • Recording meeting minutes and undertaking other administrative duties as needed.
  • Maintaining a reliable CRM system with up-to-date information for analysis.
What We Offer Our Employees

As part of our organisation, you'll benefit from:

  • Generous leave entitlement including 25 days annual leave plus 12 statutory days (pro-rata).
  • A health cash plan available after successful probation.
  • Access to confidential wellbeing support services.
  • A pension scheme with employer contribution.
  • Flexible work initiatives such as the bike-to-work scheme and holiday purchase options.

We operate fair recruitment practices and adhere to policies on safeguarding, the recruitment of ex-offenders, and data protection.

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