Customer Support Specialist

5 days ago


Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €40,000 - €50,000
Job Title: Customer Support Specialist

The primary role of this position is to provide technical support and maintenance services to clients in the commercial coffee machine sector.

In this capacity, you will be responsible for ensuring the smooth operation of coffee machines and related equipment at client sites through routine servicing, maintenance, and repair.

You will also diagnose and troubleshoot issues both remotely and on-site, perform preventative servicing, and provide user training to clients as needed.

A key requirement for this position is previous experience as a field technician, preferably with coffee or catering equipment, and possession of a full clean driving licence.

Key Responsibilities:

  • Provide technical support and maintenance services to clients
  • Ensure the smooth operation of coffee machines and related equipment
  • Diagnose and troubleshoot issues both remotely and on-site
  • Perform routine maintenance and preventative servicing
  • Provide user training to clients

Requirements:

  • Previous experience as a field technician
  • Possession of a full clean driving licence
  • Familiarity with coffee or catering equipment


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