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Enterprise Servicing Professional

1 week ago

Dublin, Dublin City, Ireland Paypal Full time

PayPal is committed to building an equitable and inclusive global economy. As a key player in this mission, you will play a pivotal role in managing a portfolio of our largest merchant customers.

You will be equipped with cutting-edge tools, comprehensive support, and extensive training to provide exceptional proactive and reactive servicing, maintenance, and consultation to customers with complex needs.

About the Role:

  • This is a collaborative, high-performing team environment that works closely with Enterprise Sales and SMB segments
  • The ideal candidate will have a strong bias towards action and desire for continued learning and development
  • Experience navigating matrixed, cross-functional team environments is essential

What You'll Do:

  • Monitor and be accountable for customer service completion on lower complexity servicing intents
  • Drive issue resolution for high complexity intents in partnership with specialist teams