Customer Experience Leader

1 day ago


Dublin, Dublin City, Ireland Tallaght Cross Hotel Full time
Job Description
Tallaght Cross Hotel is seeking a skilled Duty Manager to lead our front-of-house operations and provide exceptional customer service. As a key member of our Management Team, you will be responsible for ensuring the smooth running of the hotel, managing all areas within your remit, and maintaining and developing systems, policies, and procedures to ensure our success.

Your Responsibilities
- Lead and motivate the front-of-house team to deliver exceptional customer experiences
- Manage all areas within your remit to ensure positive customer interactions and outcomes
- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain and develop systems, policies, and procedures to ensure efficient hotel operations

About Us
Tallaght Cross Hotel is a 4-star hotel located in the heart of Tallaght Cross Town Centre. We offer comfortable accommodations, delicious dining options, and excellent customer service. As a member of our team, you will have the opportunity to work with a dynamic and supportive management team, dedicated to delivering exceptional guest experiences.

What We Offer
In addition to a competitive salary and benefits package, we offer opportunities for career growth and development, a supportive work environment, and a range of employee recognition and reward schemes.

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